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titleMission 3A: Reviewing Proposals

This lesson teaches you how to use proposals in Service Automation to increase the not-to-exceed amount (NTE) or expand services on a work order. (3:47 minutes)

Learn more in ServiceChannel University: Using Proposals List View to Manage Proposals

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titleMission 3B: Completed WOs and Invoicing

You are going to learn how to invoice completed work orders, how to approve or reject the invoices, and then pay them in through Service Automation. (6:51 minutes)

Learn more in ServiceChannel University: Invoices

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