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This lesson teaches you how to use proposals in Service Automation to increase the not-to-exceed amount (NTE) or expand services on a work order. (3:47 minutes) Learn more in ServiceChannel University: Using Proposals List View to Manage Proposals
You are going to learn how to invoice completed work orders, how to approve or reject the invoices, and pay them in Service Automation. (6:51 minutes) Learn more in ServiceChannel University: Invoices
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