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| title | Mission 2A: Actionable Landing Page (ALP) |
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The This lesson explains what the Actionable Landing Page (or ALP) is and how it helps you see the emergency and non-emergency work orders that you need to take the quickest action, like emergency work orders that were declined by providers, or work orders where providers are late to arrive onsite. to act on work orders, proposals or invoices in need of attention. (2:35 minutes) Learn more in ServiceChannel University: Home Page - Actionable Landing Page (ALP)
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<a href="https://servicechannel.wistia.com/medias/irgqivf2rf" target="_blank"> <img align="center" width="100%" height="100%" src="https://sclearning.blob.core.windows.net/scu/GS-Subscribers/GS-Actionable_Landing_Page.jpg"/></a> |
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| title | Mission 2B: Searching and Reviewing WOs |
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Once work orders are entered, learn here how to search for and review them. (5:55 minutes) __ | Html macro |
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<a href="https://servicechannel.wistia.com/medias/5nyla1dken" target="_blank"> <img align="center" width="100%" height="100%" src="https://sclearning.blob.core.windows.net/scu/GS-Subscribers/GS-Searching_and_Reviewing_Work_Orders.jpg"/></a> |
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| title | Mission 2C: Adding Notes and Attachments |
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Learn how to add notes and attachments to the work orders when needed in Service Automation. (3:18 minutes) __ | Html macro |
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<a href="https://servicechannel.wistia.com/medias/9rw449a7yb" target="_blank"> <img align="center" width="100%" height="100%" src="https://sclearning.blob.core.windows.net/scu/GS-Subscribers/GS-Adding_Notes_and_Attachments.jpg"/></a> |
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| title | Mission 2D: Editing Work Orders |
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Learn how to edit work orders in Service Automation, so you can keep your facilities team informed of the changes. (2:12 minutes) __ | Html macro |
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<a href="https://servicechannel.wistia.com/medias/2z1i9g5ljg"> <img align="center" width="100%" height="100%" src="https://sclearning.blob.core.windows.net/scu/GS-Subscribers/GS-Editing_Work_Orders.jpg"/></a> |
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