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The Permissions section within the Service Automation Admin module allows you to set up new users and customize their permissions within Service Automation. You Using permissions, you can:

  • create Create and manage user access, including limits for NTE, Proposals, and Invoices;
  • modify Modify and customize security settings such as password complexity and retrieval requirements; and
  • manage Manage mobile authorization for users to access the ServiceChannel Mobile App
  • Configure notifications you wish to get or switch off.





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