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Refrigeration Administration Set Up

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RTM requires that users set the stage for their company to manage, track and report on their refrigerated assets. The preparation for companies includes:

  • a conversation with your ServiceChannel Representative to have RTM turned on for your company, including the various Feature Flags that add additional options and customization;
  • designation of Refrigeration Administrators;
  • designation of Refrigeration Technicians, either Internal (company employees) or External Technicians (provider employees);
  • set up of Inventory location, that house refrigerant gasses;
  • loading of refrigerated assets into Asset Manager;
  • setting Leak Rate Thresholds & Calculation Methods; and
  • setting up Refrigerated assets in the Issue List including troubleshooting messages.



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