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Feb 4, 2022 | Service Automation and Provider Automation RNs

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Features and improvements






Core modules

No features and improvements for this version.



Add-on modules

No features and improvements for add-on modules.



Bug fixes




Core modules


QuickView. You have reported a discrepancy between the number of work orders displayed in QuickView and the WO report. The issue occurred when the Select Missed ETA Only was applied. Now, these figures will match.

SC Provider. When you were creating a Standard Labor Rate, you could see the fields that were not applicable to this rate type and could not be saved: Emergency Hourly Rate, Emergency Travel Charge, Non-Emergency Hourly Rate, Non-Emergency Travel Charge. Therefore, we've ditched them. You will not see them in standard labor rates anymore.

Webhooks. There were issues with editing categories for the existing webhooks. The Select Categories window did not open. We've done away with the problem.


Add-on modules


Enhanced Inventory Manager. Previously, when you updated the minimum and maximum stock quantities in the Update Stock Record window, it allowed the minimum stock quantity to be larger than the maximum stock quantity. Now, when you edit the record, and the minimum is larger than the maximum stock quantity, you'll get the message: The minimum cannot be greater than the max.

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