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Entering a Leak Event

Entering a Leak Event

When refrigerant assets have a leak, you create a leak event for a single or multiple assets on a work order. This allows for constant updates on leak events which helps with maintaining accurate data and upkeep on the assets.  Your client can also record leak events while performing services on the asset. You can perform this task in SC Provider Mobile as well.

Completing all Details for a Leak Event

When you are ready to complete and finalize a leak event, clients are requiring the technician(s) to enter information for each data field and textbox. This is designed to ensure the technician(s) is going through each step and filling out the required information. This reinforces thoroughness when finalizing the process of a leak record.

Data fields and textboxes are allowed to be left blank on work orders as long they’re in the status of:

  1. Open
  2. In-Progress


When leak inspection work orders are processed the user must acknowledge the compliance state that confirms completion of the work in accordance with your clients requirements.


⦿ How to Enter Leak Inspection for a Single or Multiple Assets on a Work Order in Provider Automation
  1. Locate the work order from the list view and click Enter Refrigerant Usage button
    Enter Refrigerant Usage button
  2. Answer the leak and refrigerant questions
  3. Optional: Add or replace technician
    Technician confirmation
  4. Click Next to continue
  5. Optional: Acknowledge the Compliance Statement
    acknowledging compliance statement
  6. Add or update the asset(s)
  7. Click Next to continue
  8. Fill out and complete all Leak Event information
    leak inspection information
  9. Click the Save Leak button
  10. Optional: Add additional required leak inspection information for other assets
  11. Click Done when finished

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