About the Asset Manager Module

Asset Manager is listed as Assets (Equipment) and is accessed through the hamburger menu in Service Automation. The Asset Manager landing page contains four primary links, each with access to a specific functionality that provides you with what you need to manage your assets.

The special permission that is needed to access Asset Manager is granted at the administrator level. With the appropriate permission, you can:

• Add asset types
• Add assets and specify their attributes
• Upload assets using ServiceChannel’s Asset Import Template