Data points are triggers which allow specific information to be included when developing a template. You can create the template with language that is suitable for everyone’s needs and add data points onto areas of the template where information related to the work order is useful. For instance, select data points with information that includes:

Service provider address
Subscriber Location ID number
Problem description on a work order

Listing of Data Points

There is a list of data points you can choose from to add onto your template. You determine the location of the data points. Wherever the data points are added onto your template, information from the work order is the replacement. Templates can only be created and saved with docx. files. The list consists of three columns represents the:

Data Point Name: Information included on a template. The data point name as you see it is added onto a template.
Data Point Type: For a specific group.
Data Point Description: Data point meaning.

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