Jun 12, 2024 | Service Automation and Provider Automation RNs

Features and improvements




Core modules

Dashboard. When creating a work order with an asset, if the trade for the work order is changed based on the trade overrides set up in your dashboard and the new trade is not associated with the asset, the asset will be removed from the work order, and the following pop-up notification will appear: Trade was changed via the decision tree, the asset will be removed as now this asset is not associated in any way to the trade.

MLI. When configuring the MLI ruleset, you now should necessarily select the Forward To option for the On Hold action. If the On Hold action is disabled, the current level will be set up by default.

Add-on modules

Enhanced Inventory Manager. When a parts purchasing request is received, you will now be able to see the parts and quantities received in the note on the related work orders.


Bug fixes




Core modules

Planned Maintenance. In the grid view of PM location services, due to an under-the-hood issue, the Edit button was accidentally named test. A tricky bug was finally squished, and the Edit button now looks fine.

Provider Search. When you removed providers from the Provider Comparison page, you couldn't add them back. We've tackled this issue.

SC Provider. The app occasionally crashed when providers opened the work order list in the SC Provider app. This won't happen anymore.

Add-on modules

No bugs for add-on modules.