Sometimes a User ID or Password is forgotten. If this happens, you may retrieve your credentials through the Service Automation login page.
For users who login to Service Automation through a corporate portal, check with your IT department if you forget your internal password. |
You can retrieve your User ID or password through the Service Automation login page.
A confirmation message appears, and further instructions are sent to the email address associated with your login. |
The email you receive will have a built-in link to ServiceChannel Support. Replying to the email will open a ticket in the support system, and a ServiceChannel Support team member will contact and further assist you.