In May 2020, we had announced some exciting new features and enhancements on the following topics:
 💻  Watch the recording for more information.
The redesigned Work Order and Notes emails make it easier for you to identify key information about the service.
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The new Scorecard has improved user experience and includes a key change to the overall grade criteria.
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Checklists are a new client feature that allows them the ability to enable an actionable list of items for technicians on-site. This function, while not used by all clients, asked a technician to fill out a ‘checklist’ during the check-in or check-out process.
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Do Not Dispatch is a new client feature that prevents providers who are flagged as ‘non-compliant’ from receiving work orders. Typically used and focused for business compliance reasons (e.g. certificates of insurance, contracts/requirements), DND allows customers to reduce their risk while holding providers accountable to updating their compliance information.
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