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Reviewing the Profile Panel on the Homepage

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Profile Overview: Completing Outstanding Tasks

The panel on the right side of the Homepage shows an overview of your profile to improve your compliance and visibility for your clients on the Provider Search. From here, you can do the following:

  • View your account status based on the current Payment Method.
  • View the profile status reflecting the visibility of your business on the ServiceChannel’s Marketplace Search.
  • See the completion percentage of your Business Profile.
  • View invitations from new clients awaiting your response.

Check clients you need to give the requested information to become fully compliant.

Click the arrow   on the needed section to navigate to the corresponding page — without searching for it throughout Provider Automation.

Should you have issues generating an invoice, first check your account status to ensure it is not Restricted. See ServiceChannel Usage Fees for more information


Profile Status

Providers in the USA can see their Service Provider Directory listing status at the top of the profile overview panel.

If your account status is Restricted, you get automatically unlisted from ServiceChannel’s Marketplace Search.

Account Status

Your account status defines your access to Provider Automation, ServiceChannel Provider Mobile, and other features. 

Profile Completion

The progress bar on the Profile Completion section shows the overall percentage of your Directory Profile (non-US providers) or Business Profile (US providers) completion.

Picture showing the profile completion

Click the arrow   to navigate to the Profile Overview, where you can:

  • View requirements from clients.
  • See how many trades your company has registered with.
  • View your profile strength, business, and financial information.

New Invitation

The New Invitation panel shows invitations from new clients to join their network of providers.

Picture showing the invitation panel

The arrow navigates you to the Invitation page, where you can either accept or decline invitations.

Current Compliance

In the Current Compliance section, you can see the clients whose requirements you need to complete to become fully compliant.

Picture showing the compliance panel

Clicking the arrow   takes you to the Clients page, where you can manage client-specific requests and add missing information.

Clicking a client’s name navigates you to the specific client’s requirements page to complete the missing information for this client.

Read the next article in this series: Searching for Work Orders from the Homepage.

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