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Dashboard is the work order creation and tracking tool for location users. Depending on your company's configuration you may see either:
Both the dashboards offer the same functions depending on your company's set up; however the interface and navigation are improved in Dashboard 2.0.
Login to your Service Automation account using your username and password, and choose a desired location
For users requiring dashboard access, they should be assigned a dashboard in Service Automation > Admin > Users > Dashboard.
Please contact your internal ServiceChannel Admin to assign a dashboard for you.