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Mobile access codes allow ServiceChannel Mobile app users with single sign on (“SSO”) permissions to generate an access code for the app.

Mobile Access Code

Note

Your ServiceChannel administrator determines if you are permissioned to use ServiceChannel Mobile and can generate your own code.

Generating Mobile Access Codes

Using ServiceChannel Mobile, you may view and enter work orders for your location. Instead of signing into the mobile app with your username and password, you may sign in using an access code. Permissioned users may generate this code through the Dashboard.

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title⦿ How to Generate a Mobile Access Code
  1. Click Mobile Access Code on the left navigation panel.
  2. Click Generate Access Code. An access code will display.

Removing Mobile Access

Whenever you want to remove the ability to login to SC Mobile using mobile access code, you can do so from the dashboard. You will have to use your username and password to login to SC Mobile.

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title⦿ How to Remove Mobile Access
  1. Click Mobile Access Code on the left navigation panel.
  2. Click Remove All Mobile Access.


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