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changes.mady.by.user Lauren Covahey

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changes.mady.by.user Mary ann Cammarota

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  • The software usage fee is charged on all APPROVED invoices including service requests, preventive maintenance, supply orders, bulk invoices (fee applies separately to each work order included on the approved invoice) and auto invoices (invoices automatically generated and processedprocfmxessed).

  • Rejected or disputed invoices are not charged.

  • Invoices for work obtained through ServiceChannel Provider Search or the ServiceChannel Scout and ServiceChannel Managed programs are charged a 5% growth fee, which includes the adjusted software usage fee. The 5% growth fee is not changing.

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