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Contractor Scorecard 2.0 is a redesigned version of Contractor Scorecard 1.0. We’ve taken the essence of tried and true KPIs and revamped it with contemporary data science practices to give you a reimagined Contractor Scorecard that gives you better data points to meaningfully evaluate your performance across your client network and enables more productive conversations on how to improve performance.
Scores contained within Contractor Scorecard 2.0 align with what you can see on Provider Search.
Navigating Contractor Scorecard 2.0
Filters will change with every tab to only include the most relevant information for each type of report and help you filter for the most meaningful data. Pay attention as some look similar, but actually do have filters different from previous pages.
Network Summary and Repair KPI trends have subtabs for their KPI categories. Click through each one to drill in further on your performance.
At the bottom of each page, there are notes to help you understand specifics of each scorecard and what is included. Review them as they are quite helpful!