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The Labels dashboard details the work orders and invoices for which you have applied a Label.

You can download the data and email reports to recipients.

Visualizations in this Dashboard

There are two sections, with multiple visualizations under each:

  • Summary Data for All Labels gives a headline view of all work orders with and without labels, the total invoice amount for work orders with labels, and monthly work order volume for those with labels assigned.
  • Detailed Label Reports breaks down labeled work orders and invoices by facilities spend, status, overdue work orders, priority, provider, trade, and region.
Note

The Summary Data will always show all work orders and Label data, regardless of any filters applied.

The Detailed Label Report shows all data by default. Use the all-inclusive filters along the top of the report to hone in on a specific Label or group of Labels, or to focus on specific Trades, Categories, Location information (Region or specific Location), or Provider.

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Summary Data for All Labels

These headlines tiles give you an overall view of the work orders and invoice amount for tagged work orders. Here you will find:

  • The number of work orders with at least one Label
  • The number of work orders not Labeled
  • The total Invoice Amount for all work orders with Labels
  • The volume of all Labeled work orders over the past 12 months.

Click into each visualization to view the underlying data, such as tracking numbers, work order details, assigned providers, and committed spend. Click the tracking number to navigate to the work order details in Service Automation.

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Detailed Label Reports

In this section, Labeled Work Orders and Invoices are dissected into an array of metrics to help you manage those tagged for events, inspections, or other internal reasons. Again, to see data for specific Labels, use the all-inclusive filters along the top of the report.

Label Volume and Spend, Invoices Amounts, Work Order Details, and Overdue Work Orders

This area summarizes facilities spend by Label so you can monitor the volume of work orders and spend by tagged events. Here you will see the following visualizations:

Section


Column
  • Volume and Spend per Label
  • # of WOs w/ Label(s)


Column
  • Invoice Amount for Labels
  • # of WOs Overdue


Column
  • Labels by Priority and Status
  • WOs with Selected Labels by Status
  • Overdue WOs with Selected Labels


Click into each visualization to view the underlying data, such as tracking numbers, work order details, assigned providers, and committed spend. Click the tracking number to navigate to the work order details in Service Automation.

Selected Label WO Count by State

This visualization geographically highlights which states and countries have at least one work order with at least one Label assigned to it. States and Countries with such Labels are colored: the darker the color, the higher the volume of Labels on work orders for that state or country.

Hover over each state or country to view the total number of Work Orders with Labels. Click each total to view the underlying data, such as tracking numbers, work order details, assigned providers, and committed spend. Click the tracking number to navigate to the work order details in Service Automation.

Label Details by Provider

This table lists each work order label/service provider combination, as well as the committed spend for the total volume of work orders. 

In the above illustration, FixxBandits has 2 work orders assigned with the Label "COVID-19." The Total NTE Amount for those 2 work orders is 1,500 and the total Invoice Amount is 468. The next COVID-19 line item is for FixxBandits.

This table helps you see the allocation of work orders with specific labels to certain Providers. To focus on the committed spend across all Labels for a specific Provider, use the all-inclusive filters along the top of the report.

Clicking any of the amounts drills down into the underlying data, where you can see the related tracking numbers, work order details, assigned providers, and committed spend. Click the tracking number to navigate to the work order details in Service Automation.

Label Counts by Priority

This stacked bar breaks down Labels by work order Priority. You will see the number of Labeled work orders with the same Priority stacked one on top of the other, with the total along the top of each bar.

Clicking any of the bars drills down into the underlying data, where you can see the related tracking numbers, work order details, assigned providers, and committed spend. Click the tracking number to navigate to the work order details in Service Automation.

Label Details by Trade and Label Details by Region

Both tables summarize the committed spend per work order volume for work orders, either by Trade or by Region.

Using this table, you can see the allocation of work orders with specific labels to certain Trades and Regions. To focus on the committed spend across all Labels for a specific Trade or Provider, use the all-inclusive filters along the top of the report.

Clicking any of the amounts drills down into the underlying data, where you can see the related tracking numbers, work order details, assigned providers, and committed spend. Click the tracking number to navigate to the work order details in Service Automation.

Label Counts by Month

This visualization stacks the total number of Labeled work orders for each month. Similar to the Priorities stacked chart, you will see the number of Labeled work orders for each given month stacked one on top of the other, with the total along the top of each bar.

Clicking any of the bars drills down into the underlying data, where you can see the related tracking numbers, work order details, assigned providers, and committed spend. Click the tracking number to navigate to the work order details in Service Automation.


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