Service Automation Dashboard 1.0 is used to generate and track work orders; provide feedback on services; and view and approve invoices.
Through the Dashboard, work orders are managed by location. Note that:
A user with access to one location can only generate and view work orders for his/her own location.
A user with access to multiple locations must first choose a location in order to generate and view work orders for that location. Users with access to multiple locations cannot generate work orders for multiple locations at one time.
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Accessing This Module
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How to Access
Login to your Service Automation account using your username and password, and choose a desired location.
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Permissions
For users requiring dashboard access, they should be assigned a dashboard in Service Automation > Admin > Users > Dashboard.
Please contact your internal ServiceChannel Admin to assign a dashboard for you.
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