Page Comparison

The Service Providers Analysis tab gives you a view of your facilities spend by Provider. Across your active providers, you can analyze invoice amounts, feedback, service levels, and trades over the past 365 days, by default. Use the all-inclusive filters along the top of the report to change the date range, or to focus on specific Trades, Categories, and/or Providers.

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In this dashboard you will see:

• Count of Active Providers
• Provider Analysis - Top 10 by Total Invoice Amount
• Feedback Report
• Top 10 Providers by Total Invoice Amount
• Service Levels by Trade - Top 10 by Work Order Count
• Invoice Analysis by Trade - Top 10 Trades by Count of Invoices

You can download the data and email reports to recipients.

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Count of Active Providers

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Provider Analysis - Top 10 by Total Invoice Amount

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Column width 40% This visualization enables you to spot any outliers among your provider invoicing. It clusters three-dimensional data for your top 10 Providers: Invoice Amount, Average Invoice Amount

and

, and Number of Work Orders by Provider

(top 10 Providers by total Invoice Amount). Horizontal axis reflects Invoice Amount. Vertical axis is Average Invoice Amount axis. And the Number of Work Orders as an additional dimension of the data is represented in the size of the bubbles. Each bubble is associated with separate Provider.  Hovering the mouse pointer over any bubble shows the numbers for corresponding Provider.

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Both voided work orders and work orders with an empty Status are excluded. . Info Both voided work orders and work orders with an empty Status are excluded. Each bubble represents a Provider — the more Work Orders for that Provider, the larger the size of the bubble.  Hovering over a bubble lists the Total Invoice Amount for that Provider, the Provider name, the Average Invoice Amount, and the total Work Order Count. Clicking the bubble allows you to explore all underlying data, or filter by Trade, District, or Asset. By default, this chart displays this data over the past 365 days; use the all-inclusive filters along the top of the report to change the date range.  Column width 60% Image Added

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Feedback Report 

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Column width 60% Image Added Column width 40% This visualization summarizes the number of work orders marked as Satisfactory or Unsatisfactory, as well as work orders with no feedback. Info Only work orders in the Completed, Completed/Confirmed, and Completed/Invoiced Statuses are included. Hovering

the mouse pointer

over the chart

opens Number of Work Orders for corresponding WO Feedback Result. Anchortoptenbyinvamttoptenbyinvamt

shows the number of work orders for the corresponding feedback result. Click a feedback result to drill down into all work orders with that result, or filter work orders by Region, Feedback, or Asset. By default, this chart displays this data over the past 365 days; use the all-inclusive filters along the top of the report to change the date range.

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Top 10 Providers by Total Invoice Amount

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This table helps you analyze your top 10 providers and their work order and invoice volume. For each Provider you will see:

By default, this chart displays this data over the past 365 days; use the all-inclusive filters along the top of the report to change the date range. 

Clicking any of the data points will drill down further into the data, based on that header. To navigate to work order details, click either data under WO Count or Invoice Amount for that Provider. 

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Service Levels by Trade - Top 10 by WO Count

Average Hours on Site for

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Column width 40% Image Added Column width 60% This table shows the total Average Full Resolution Time (Days)

 (WO Completiondate - WO Calldate) and 

and Average Time on Site (Hours) for the top 10 Trades

by the Number of Work Orders

, by work order volume. Work Orders in the Completed or Invoiced Statuses appear here. Info Both voided work orders and work orders with an empty Status are excluded. Clicking on the Trade allows you to drill down into the data by Category or Tracking Number. Clicking a metric drills down into a list of all work orders and includes: work order details such as Status, Trade, Category, and Location work order completion date NTE Invoice Amount Committed Spend By default, this chart displays this data over the past 365 days; use the all-inclusive filters along the top of the report to change the date range.

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Invoice Analysis by Trade - Top 10 Trades by

Count of Invoices