Before we jump into Service Automation, it's important to know how work orders move through the application. Watch this video to learn about the typical lifecycle of a work order. (2:23 minutes)  Image RemovedYou will learn what stages a work order goes through during its lifecycle in Service Automation along with the roles you and your provider own in this process. (2:16 minutes) Learn more in ServiceChannel University: Work Orders
| Html macro |
|---|
<a href="https://servicechannel.wistia.com/medias/tlb9in26lt" target="_blank"> <img align="center" width="100%" height="100%" src="https://sclearning.blob.core.windows.net/scu/GS-Subscribers/GS-Lifecycle_of_a_Work_Order.jpg"/></a> |
| 
