These product enhancements will be available from October 22–24, 2024, unless noted.

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Try out new providers, simplify planned maintenance, and track asset transfers or repairs with ease

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• See provider profiles, reports, and templates adapted for your region

• See up-to-date information on upcoming planned maintenance

• Review invoice line-item amounts from the list view

• Multi-level sorting of work order, invoice, and proposal lists

• Track and bulk update projected completion dates 

• Quickly see if a provider is using ServiceChannel with Provider Search

• Control material markup on proposal line items

• Add multi-select questions to checklists

• Pin work order notes to the top of the list

• Add a note when resolving a required action

• Improved email formatting

• Define provider overrides with reserved rank labels

Try out new providers with built-in pilots

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Previously, it was easy for providers to miss your invitation or compliance emails because they blended in with all the work order emails sent from ServiceChannel. Now emails sent through Fixxbook workflows for invitation, registration, and compliance management will show the sender as your company name, making them easier to recognize. This leads to faster provider onboarding and easier compliance management for you and your providers.

Define provider overrides with reserved rank labels

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Now you can define provider overrides to route work orders based on reserved rank labels rather than rank numbers, giving you more flexibility to adjust your assignments without disrupting overrides.

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