Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Html macro
sanitizefalse
<!DOCTYPE html>
<html>
   <head>
      <title>Title of the document</title>
      <style>
         /* Add hover styles */
         button:hover {
            background-color: #00BFF0;
         }
         button {
            background-color: #0E48B9;
            /* Remove the border */
            border: none; 
            /* Center the text */
            display: flex;
            align-items: center;
            justify-content: center;

         }
      </style>
   </head>
   <body>
      <form action="https://servicechannel.atlassian.net/wiki/spaces/SCUCP/pages/619184342/Managing+Clients+and+Client+Requirements" method="get" target="_blank">
         <button type="submit"
         style="
         font-family: 'Myriad Pro'; 
         color:#FFFFFF;
         font-style: normal;
         font-weight: 600;
         font-size: 18px;
         line-height: 22px; 
         width: 152 px;
         height: 41px; 
         /* Remove box-shadow */
         cursor: pointer;
         border-radius:15px;
         /* Add hover style */
         "
         >Go to Info for Companies out of US & Canada</button>
      </form>
   </body>
</html>


By keeping this requirement up to date you ensure your client knows the appropriate contact(s) within your organization.

Adding an Assigned Contact
  • From the top navigation bar, click Clients. The Clients page appears.
  • Click Continue next to the desired client. The Clients page for the applicable client appears.
  • In the left navigation bar, click Client Contacts. The Client Contact page appears.
    Image Removed
  • From the General Contacts list, click the desired contact. The contact is moved to the Assigned contacts list.
    Image Removed
    Panel
    bgColor#F9F9F9
    titleColor#0e3367
    titleBGColor#EAEAEA
    borderStylenone
    title⦿ How to Add an Assigned Contact
    Tip

    Tip!  

    If Client Contacts are requested from your client and you have already completed client contacts assignments for any of your clients, you can copy the contacts assignment on the Auto-fill Requirements page. 


    Image Added


    Assigning/Unassigning Client Contacts

    • To assign an existing contact from the Contacts List, select the checkbox next to the needed contact.

      Info

      Assigned contacts are marked with the Assigned status. 


    • To unassign an existing contact from the Contacts List, deselect the checkbox next to the needed contact.

      Screenshot showing the assign and unassign checkboxesImage Added
    Info

    Enter the contact's name in the Search field to find a specific contact. 

    Image Added


    Adding New Contacts to the Contacts List 

  • From the top navigation bar, click Clients. The Clients page appears.
  • Click Continue next to the desired client. The Clients page for the applicable client appears.
  • In the left navigation bar, click Client Contacts. The Client Contact page appears.
  • In the Assigned contacts list, hover on the desired contact. A trash can appears.
    Image Removed
  • Click the trash can for the desired contact. The contact is moved to the General contacts list.
    Panel
    bgColor#F9F9F9
    titleColor#0e3367
    titleBGColor#EAEAEA
    borderStylenone
    title⦿ How to Delete An Assigned Contact
    Add a New Contact to the Contacts List
    1. Under the Contacts List, click Edit ContactsListor the User Contacts link to open the User Management page.

      Screenshot showing the user contacts linkImage Added
    2. On the User Management page that appears, click on the needed username.

      Screenshot showing the user nameImage Added
    3. In the Directory/Fixxbook Permissiondrop-down, select the needed checkbox to give a user the permission to Directory.

      Screenshot showing directory permissionsImage Added
    4. Click Save at the bottom of the page to apply changes. 
    5. (Optional) Return to the Clients Contacts Requirements page by clicking the Clients tab > Client Name/the Continue button > Client Contacts Requirement.  
      The user appears in the contacts.
      You ca
      n assign and unassign them on the Contact List for the selected client.

      Screenshot showing the added userImage Added


    Live Search
    spaceKeySCUCP
    additionalnone
    placeholderSearch our Knowledge Base
    typepage

    Panel
    titleColor#ffffff
    titleBGColor#5fa7d0
    borderStylegroove
    titleIn this Article

    Table of Contents
    maxLevel3
    minLevel2
    indent20px

    Panel
    titleColorwhite
    titleBGColor#75a346
    titleRelated Articles

    Filter by label (Content by label)
    showLabelsfalse
    max8
    showSpacefalse
    sorttitle
    cqllabel = "workorders" and space = currentSpace ( )