Versions Compared

Old Version 2

changes.mady.by.user Uma Srinivasan (Unlicensed)

Saved on

compared with

New Version Current

changes.mady.by.user Chellie Esters

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Mobile access codes allow SC Mobile app users with single sign on (“SSO”) permissions to generate an access code for the app.

Note
Note:

Your ServiceChannel administrator determines if you are permissioned to use ServiceChannel Mobile and can generate your own code.

Generating Mobile Access Codes

Using ServiceChannel Mobile, you may view and enter work orders for your location. Instead of signing into the mobile app with your username and password, you may sign in using an access code. Permissioned users may generate this code through the Dashboard.

Panel
bgColor#F9F9F9
titleColor#0e3367
titleBGColor#EAEAEA
borderStylenone
title⦿ How to Generate a Mobile Access Code
  1. At the top-left corner of the screen, click the menu icon, and click Mobile Access Code.
  2. Click Generate Access Code. An access code displays. See
ServiceChannel
  1. SC Mobile (Accessing this Module) for more information.

Removing Mobile Access

Whenever you want to remove the ability to login to SC Mobile using mobile access code, you can do so from the dashboard. You will have to use your username and password to login to SC

Mobile.

How to Remove Mobile Access

  • Click Mobile Access Code on the left navigation panel.
    • Click Remove All

    Mobile

    Access

    .

    Image Removed

    Panel
    bgColor#F9F9F9
    titleColor#0e3367
    titleBGColor#EAEAEA
    borderStylenone
    title⦿ How to
    <replace this text>

    Heading 2 looks like this - choose Heading 2 and then change the color to the top row, 5th from the left.

    and Heading 3 should look like this - choose Heading 3 and then change the color to the top row, 5th from the left.

    Tip
    Remove Mobile Access
    1. Click Mobile Access Code on the left navigation panel.
    2. Click Remove All Mobile Access.


    Live Search
    additional
    spaceKeySCUpage excerpt
    placeholderSearch SCUour Knowledge Base
    typepage
    labelsfm

    Panel
    titleColor#ffffff
    titleBGColor#5fa7d0
    borderStylegroove
    titleIn this Article

    Table of Contents
    maxLevel3
    minLevel2
    indent20px

    Image RemovedImage Added

    Panel
    titleColorwhite
    titleBGColor#75a346
    titleRelated Articles

    Filter by label (Content by label)
    showLabelsfalse
    max8
    showSpacefalse
    sorttitle
    cqllabel = "fm"in ( "mobileaccesscode" , "scmobile" ) and space = currentSpace ( )