Page Comparison

This visualization displays the number of Providers who have worked on at least 1 work order during the selected date range. By default, this chart displays this data over the past 365 days; use the all-inclusive filters along the top of the report to change the date range.

Clicking the number drills down into a list of all work orders and includes:

• work order details such as Status, Trade, Category, and Location
• work order completion date
• NTE
• Invoice Amount
• Committed Spend

Clicking the tracking number navigates you the work order details page in Service Automation.

This visualization enables you to spot any outliers among your provider invoicing. It clusters three-dimensional data for your top 10 Providers: Invoice Amount, Average Invoice Amount, and Number of Work Orders by Provider.

Each bubble represents a Provider — the more Work Orders for that Provider, the larger the size of the bubble. 

Hovering over a bubble lists the Total Invoice Amount for that Provider, the Provider name, the Average Invoice Amount, and the total Work Order Count. Clicking the bubble allows you to explore all underlying data, or filter by Trade, District, or Asset.

By default, this chart displays this data over the past 365 days; use the all-inclusive filters along the top of the report to change the date range. 

This visualization summarizes the number of work orders marked as Satisfactory or Unsatisfactory, as well as work orders with no feedback.

Hovering over the chart shows the number of work orders for the corresponding feedback result. Click a feedback result to drill down into all work orders with that result, or filter work orders by Region, Feedback, or Asset.

By default, this chart displays this data over the past 365 days; use the all-inclusive filters along the top of the report to change the date range. 

• Work Order Count
• Invoice Count
• Average Invoice Amount

• Average Full Resolution Time (Days), calculated as the difference between the Work Order Completion Date and Work Order Call Date
• Average Time on Site (Hours)
• Invoice Amount

• Average Time to Invoice (Days), calculated as the difference between the Invoice Posted Date and Work Order Completion Date

This table shows the total Average Full Resolution Time (Days)and Average Time on Site (Hours) for the top 10 Trades, by work order volume. Work Orders in the Completed or Invoiced Statuses appear here.

Clicking on the Trade allows you to drill down into the data by Category or Tracking Number. Clicking a metric drills down into a list of all work orders and includes:

• work order details such as Status, Trade, Category, and Location
• work order completion date
• NTE
• Invoice Amount
• Committed Spend

By default, this chart displays this data over the past 365 days; use the all-inclusive filters along the top of the report to change the date range. 

This table lists the Average Invoice Amount, total number of Invoices, and total Invoice Amount for the top 10 Trades by total Invoice Amount. Here, you can see where most of your facilities spend is allocated, by Trade.

Clicking on the Trade allows you to drill down into the data by Category or Tracking Number. Clicking other metrics allow you to either see all of the data or filter by Trade, District, or Asset.

By default, this chart displays this data over the past 365 days; use the all-inclusive filters along the top of the report to change the date range.