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We at ServiceChannel are excited to bring you 2021 Release 3 (“R3”), slated for release this summer. A summary of the new features impacting providers is listed here.
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NEW Provider Profile (USA only)
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NEW! Invitations (USA only)
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The Proposals List is Redesigned! (Worldwide)
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Dynamically Select Work Order Note Recipients (Worldwide)
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First WO Note Now Lists Original NTE (Worldwide)
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NEW Provider Profile (USA only)
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The Proposals List is Redesigned! (Worldwide)
Fewer clicks, more visible data, real-time filtering
Now, more in line with the Work Order and Invoice Lists, comes the redesigned Proposals List!
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The new Proposals List comes with a cleaner user interface that provides you with better visibility into proposal data. Clicking the Proposals menu now leads straight to the redesigned list — 2 clicks less than before. From here, you will see the most important information placed first and visually highlighted for each proposal.
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Now you and your technicians can give customers a better understanding of your work using free-text fields to describe the root cause of a problem, and how the work order was resolved. Learn More. link to SCU article
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