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Mobile access codes allow SC Mobile app users with single sign on (“SSO”) permissions to generate an access code for the app.

Note: Your ServiceChannel administrator determines if you are permissioned to use ServiceChannel Mobile and can generate your own code.

Generating Mobile Access Codes

Using ServiceChannel Mobile, you may view and enter work orders for your location. Instead of signing into the mobile app with your username and password, you may sign in using an access code. Permissioned users may generate this code through the Dashboard.

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title⦿ How to Generate a Mobile Access Code
  1. At the top-left corner of the screen, click the menu icon, and click Mobile Access Code.
  2. Click Generate Access Code. An access code displays. See ServiceChannel Mobile for more information.

Removing Mobile Access

Whenever you want to remove the ability to login to SC Mobile using mobile access code, you can do so from the dashboard. You will have to use your username and password to login to SC Mobile.

How to Remove Mobile Access

  1. Click Mobile Access Code on the left navigation panel.
  2. Click Remove All Mobile Access.
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Heading 2 looks like this - choose Heading 2 and then change the color to the top row, 5th from the left.

and Heading 3 should look like this - choose Heading 3 and then change the color to the top row, 5th from the left.

tip
Remove Mobile Access
  1. Click Mobile Access Code on the left navigation panel.
  2. Click Remove All Mobile Access.


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