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To start filling out your profile, click Complete Profile or the Pencil icon in the upper-right corner. 

You will land on the Business Information page. 

Complete General Business Information

The progress bar on the right-hand side displays how far you are in completing your profile. On the left-hand side is the part that you should complete. 

Tip

Exit the full-screen mode of your browser to see only the actionable left part of the page. 


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title⦿ How to Complete Business Information


Section

  1. Year Founded. Enter the year when your company was founded.

    Note

    Note that you can change the company country only by contacting the support at support@servicechannel.com.


  2. New Business Contact. Type in the full name of the person who your prospective clients can contact.
  3. New Business E-mail. Enter the contact email address to which new client inquiries should be sent.
  4. (Strongly encouraged) New Business Mobile Number. Enter the phone number that you wish to receive new business inquiries to (text message). This is highly encouraged as it gives you more opportunities to find new clients and grow your business. 
  5. (Optional) Business Logo. Upload your company logo.
  6. (Optional) Website URL. Add the link to your company website.
    • In the overlay that opens, enter Name 1. When the first name is specified, the Name 2 field appears. Leave it blank if not applicable. 
    • Click Save.
  7. (Optional) Click the add dba link to add up to two alternative trade names your business operates under.

    Enter alternative business names
  8. When ready, click Continue.


Specify Your Business Hours 

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title⦿ How to Specify Your Business Hours
  1. Select your time zone from the drop-down list.

  2. (Optional) Select the We respond to service requests 24 hours a day checkbox if this applies to your company.

    Tip

    When you select the We respond to service requests 24 hours a day checkbox, you need to provide your After Hours Phone Number without any special characters like a + plus, (brackets) or –dashes–.


  3. Specify your Regular Business Hours.

    Tip

    When you select Monday, the default time 09:00 AM to 05:00 PM appears. You can edit it by clicking on the time. To copy the same business hours to all weekdays in the Regular Business Hours section, click Copy time to all.

    Specify your business hours

  4. Specify your After Business Hours.
    If you have not selected the We respond to service requests 24 hours a day checkbox, you can specify your after business hours as in step 3.
  5. Provide your After Hours Phone Number without any special characters if your company operates after hours.
    If not, you can leave the After Hours Phone Number field blank.
  6. Press Continue to proceed to the next step.


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