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The new Benchmarking Dashboard gives you and your providers the ability to compare their Contractor Scorecard KPIs and Scores to the overall platform benchmarks, giving you better insight into how they stack up. You can also see where a provider ranks among your in-network providers. For each of the Speed, Quality, Engagement and Price scores and their associated KPIs, you can see where they fit in to the Benchmark Performance Tiers of Top, Average, Below Average and Bottom. This information can help you prepare for internal reviews and provider contracting discussions and can assist in identifying areas for improvement.
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Faster insurance COI submission and approval
Providers can now upload their COI and the information will be automatically detected using Optical Character Recognition (OCI) technology. Additionally, you can now approve multiple insurance types at once, saving you time and getting your providers set up more efficiently.
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