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Table filter
fixedCols
totalrow,,,,
hidelabelsfalse
ddSeparator
sparkNameSparkline
hidePaneFiltration panel
limitHeight1
customNoTableMsgText
sparklinefalse
macroMarker1716408244421_863
ddSeparatorstrue
default,
isFirstTimeEnterfalse
hideColumnsfalse
cell-width350,150
totalRowName
totalColName
disabledfalse
customNoTableMsgfalse
globalFiltertrue
formatVersion2
iconfilter
order0,1
hideControlsfalse
inversefalse,false
numberingDynamic Ascending
datefilter
columnDD Table Name
totalcol
sortDD Table Name ⇧,DD Column Name ⇧
disableSavetrue
rowsPerPage25
separatorPoint (.)
labelsDD Table Name‚Filter whole table
thousandSeparator
ignoreFirstNrows
ddOperatorOR
userfilter
datepatterndd M yy
numberfilter
hideFilters
heightValue1000
updateSelectOptionstrue
worklog365|5|8|y w d h m|y w d h m
isORAND
showNRowsifNotFiltered

DD Table Name

DD Column Name

Data Type

Constraint

Definition

spend

SpendId

bigint

PK, not null

spend

SubscriberId

int

not null

spend

FiscalYear

nvarchar(10)

not null

spend

FiscalPeriod

nvarchar(10)

not null

spend

FiscalWeek

nvarchar(10)

not null

spend

FiscalQuarter

nvarchar(10)

not null

spend

LocationId

int

null

spend

LocationName

nvarchar(100)

null

spend

StoredId

varchar(50)

null

spend

District

nvarchar(50)

null

spend

Region

nvarchar(50)

null

spend

Country

varchar(50)

null

spend

RoutineNonRoutine

nvarchar(15)

null

spend

ServiceType

nvarchar(100)

null

spend

Trade

nvarchar(100)

null

spend

Category

varchar(50)

null

spend

GLCode

nvarchar(50)

null

spend

GLCodeName

nvarchar(50)

null

spend

LocationNotesHeader1

varchar(255)

null

spend

LocationNotesHeader1Value

varchar(255)

null

spend

LocationNotesHeader2

varchar(255)

null

spend

LocationNotesHeader2Value

varchar(255)

null

spend

LocationNotesHeader3

varchar(255)

null

spend

LocationNotesHeader3Value

varchar(255)

null

spend

LocationNotesHeader4

varchar(255)

null

spend

LocationNotesHeader4Value

varchar(255)

null

spend

LocationNotesHeader5

varchar(255)

null

spend

LocationNotesHeader5Value

varchar(255)

null

spend

TrackingNumber

int

null

spend

WOStatus

varchar(50)

null

spend

WOExtStatus

varchar(50)

null

spend

SpendAmountUSD

decimal(30,17)

null

spend

ProposalAmountUSD

decimal(30,17)

null

spend

CallDate

datetime

null

spend

WorkDate

decimal(30,17)

null

spend

ScheduledDate

decimal(30,17)

null

spend

SpendDate

decimal(30,17)

null

spend

UpdatedDate

decimal(30,17)

null

spend

SourceName

varchar(100)

not null

spend

SourceRecordId

int

not null

spend

CreatedDateInDataDirect

datetime

null

spend

UpdatedDateInDataDirect

datetime

null

StarRatings

Id

int

not null

StarRatings

TrackingNumber

int

null

StarRatings

ReviewedByUserId

int

null

StarRatings

StarScore

int

not null

StarRatings

Comment

nvarchar(1000)

null

StarRatings

CreatedDate

datetimeoffset

not null

StarRatings

UpdatedDate

datetimeoffset

not null

StarRatings

ReviewedByEmail

nvarchar(320)

null

StarRatings

LocationId

int

not null

StarRatings

ProviderId

int

not null

StarRatings

CreatedDateInDataDirect

datetimeoffset

not null

StarRatings

UpdatedDateInDataDirect

datetimeoffset

null

The date and time that this record was last updated in Data Direct Table.

statuses

CreatedDateInDataDirect

datetime

null

The date and time that this record was insert in Data Direct Table.

statuses

UpdatedDateInDataDirect

datetime

null

The date and time that this record was last updated in Data Direct Table.

statuses

status

varchar(200)

not null

Work order's primary status (OPEN, IN PROGRESS, COMPLETED). Could be seen in a lot of places including the work order list and the work order details.

statuses

extendedStatus

varchar(200)

null

Work order's extended status (INCOMPLETE, ON SITE, PENDING CONFIRMATION, etc). Could be seen in a lot of places including the work order list and the work order details.

statuses

id

int

not null

Record's Unique identifier

technician_assigned_accepted

trackingNumber

int

null

WO tracking Number

technician_assigned_accepted

AssignedTo

varchar(100)

null

Name of the technician assigned

technician_assigned_accepted

AcceptedBy

varchar(100)

null

Name of the technician accepted

technician_assigned_accepted

Company

varchar(1000)

null

technician_assigned_accepted

UpdatedTechnicianDateUtc

datetime

null

technician_assigned_accepted

UpdatedTechnicianDateDto

datetimeoffset(7)

null

technician_assigned_accepted

id

int

PK, not null

technician_assigned_accepted

locationID

varchar(100)

null

Location System Identifier

technician_assigned_accepted

locationName

varchar(100)

null

Location Name

technician_assigned_accepted

WOAssignmentDateDto

datetimeoffset(7)

null

Timestamp when the WO was assigened to the technician

technician_assigned_accepted

AssignedToUserId

int

null

User id of the technician

technician_assigned_accepted

AcceptedByUserId

int

null

User id of the technician

technician_assigned_accepted

CreatedDateInDataDirect

datetime

null

technician_assigned_accepted

UpdatedDateInDataDirect

datetime

null

technician_availability_log

SubscriberId

int

null

technician_availability_log

technicianEmail

nvarchar(128)

null

technician_availability_log

technicianFirstName

nvarchar(128)

null

technician_availability_log

technicianLastName

nvarchar(128)

null

technician_availability_log

id

int

PK, not null

technician_availability_log

isAvailable

nvarchar(12)

null

technician_availability_log

unavailableUntilDate

datetime

null

technician_availability_log

unavailableUntilDateDto

datetimeoffset(7)

null

technician_availability_log

createdDate

datetime

null

technician_availability_log

createdDateDto

datetimeoffset(7)

null

technician_time_tracking

providerID

int

null

technician_time_tracking

activityDescription

nvarchar(512)

null

technician_time_tracking

activityTypeName

nvarchar(128)

null

technician_time_tracking

InternalDepartment

bit

null

technician_time_tracking

userid

int

null

technician_time_tracking

SubscriberId

int

null

technician_time_tracking

technicianEmail

nvarchar(128)

null

technician_time_tracking

technicianFirstName

nvarchar(128)

null

technician_time_tracking

technicianLastName

nvarchar(128)

null

technician_time_tracking

employeeId

nvarchar(100)

null

technician_time_tracking

id

int

PK, not null

technician_time_tracking

startDate

datetime

null

technician_time_tracking

endDate

datetime

null

technician_time_tracking

elapsedMinutes

int

null

technician_time_tracking

EndMyDay

bit

null

technician_time_tracking

startDateTime_dto

datetimeoffset(7)

null

technician_time_tracking

endDateTime_dto

datetimeoffset(7)

null

technician_time_tracking

CreatedDateInDataDirect

datetime

null

technician_time_tracking

UpdatedDateInDataDirect

datetime

null

technician_time_tracking_combined

technicianTimeTrackingId

int

PK, not null

technician_time_tracking_combined

providerId

int

null

technician_time_tracking_combined

technicianEmail

nvarchar(128)

null

technician_time_tracking_combined

workActivity

nvarchar(512)

null

technician_time_tracking_combined

workActivityType

nvarchar(128)

null

technician_time_tracking_combined

startDateTime

datetime

null

technician_time_tracking_combined

endDateTime

datetime

null

technician_time_tracking_combined

elapsedMinutes

int

null

technician_time_tracking_combined

checkInSource

nvarchar(50)

PK, not null

technician_time_tracking_combined

technicianFirstName

nvarchar(128)

null

technician_time_tracking_combined

technicianLastName

nvarchar(128)

null

technician_time_tracking_combined

technicianContractorId

int

null

technician_time_tracking_combined

InternalDepartment

bit

null

technician_time_tracking_combined

employeeId

nvarchar(100)

null

technician_time_tracking_combined

userid

int

null

technician_time_tracking_combined

startDateTime_dto

datetimeoffset(7)

null

technician_time_tracking_combined

endDateTime_dto

datetimeoffset(7)

null

technician_time_tracking_combined

SubscriberId

int

null

technician_time_tracking_combined

CreatedDateInDataDirect

datetime

null

technician_time_tracking_combined

UpdatedDateInDataDirect

datetime

null

technician_time_tracking_history

SubscriberId

int

null

technician_time_tracking_history

Id

int

PK, not null

technician_time_tracking_history

TechnicianContractorId

int

not null

technician_time_tracking_history

ContractorActivityId

int

not null

technician_time_tracking_history

OriginalStartTimeUtc

datetime

null

technician_time_tracking_history

OriginalEndTimeUtc

datetime

null

technician_time_tracking_history

NewStartTimeUtc

datetime

null

technician_time_tracking_history

NewEndTimeUtc

datetime

null

technician_time_tracking_history

LogTimeUtc

datetime

not null

technician_time_tracking_history

Latitude

decimal(12,8)

not null

technician_time_tracking_history

Longitude

decimal(12,8)

not null

technician_time_tracking_history

OperationType

tinyint

not null

technician_time_tracking_history

TechnicianTimeTrackingId

int

null

technician_time_tracking_history

Note

nvarchar(256)

null

technician_time_tracking_history

OriginalStartTimeDto

datetimeoffset(7)

null

technician_time_tracking_history

OriginalEndTimeDto

datetimeoffset(7)

null

technician_time_tracking_history

NewStartTimeDto

datetimeoffset(7)

null

technician_time_tracking_history

NewEndTimeDto

datetimeoffset(7)

null

technician_time_tracking_history

LogTimeDto

datetimeoffset(7)

null

technician_time_tracking_history

CreatedDateInDataDirect

datetime

null

technician_time_tracking_history

UpdatedDateInDataDirect

datetime

null

TechnicianRefrigerantCertifications

providerId

int

null

TechnicianRefrigerantCertifications

providerName

varchar(500)

null

TechnicianRefrigerantCertifications

TechnicianId

int

not null

TechnicianRefrigerantCertifications

CertificationID

int

not null

TechnicianRefrigerantCertifications

CertificationNumber

nvarchar(256)

not null

TechnicianRefrigerantCertifications

CertificationExpirationDate

datetimeoffset(7)

null

TechnicianRefrigerantCertifications

CertificationDescription

nvarchar(256)

null

TechnicianRefrigerantCertifications

CertificationFileUrl

nvarchar(256)

null

TechnicianRefrigerantCertifications

CertificationFileName

nvarchar(256)

null

TechnicianRefrigerantCertifications

CertificationLevelName

nvarchar(100)

null

TechnicianRefrigerantCertifications

TechnicianName

nvarchar(260)

not null

TechnicianRefrigerantCertifications

TechnicanAuthUserID

bigint

null

TechnicianRefrigerantCertifications

CreatedDateInDataDirect

datetimeoffset(7)

null

TechnicianRefrigerantCertifications

UpdatedDateInDataDirect

datetimeoffset(7)

null

TechnicianRefrigerantCertificationFiles

TechnicianRefrigerantCertificationImageId

int

PK, not null

Unique Identifier for Refrigerant Certification File

TechnicianRefrigerantCertificationFiles

TechnicianRefrigerantCertificationId

int

not null

Refrigernat Certification Identifier. Reference to the TechnicianRefrigerantCertifications table

TechnicianRefrigerantCertificationFiles

CertificationFileUrl

nvarchar(256)

null

Refrigerant Certification File Url

TechnicianRefrigerantCertificationFiles

CertificationFileName

nvarchar(256)

null

Refrigerant Certification File Name

TechnicianRefrigerantCertificationFiles

CreatedDateInDataDirect

datetimeoffset(7)

null

Timestamp when record was created in Data Direct

TechnicianRefrigerantCertificationFiles

UpdatedDateInDataDirect

datetimeoffset(7)

null

Timestamp when record was updated in Data Direct

time_zone_info

timeZoneInfoId

smallint

PK, not null

time_zone_info

TimeZoneName

varchar(35)

not null

time_zone_info

abbreviation

varchar(6)

null

time_zone_info

CreatedDateInDataDirect

datetime

null

time_zone_info

UpdatedDateInDataDirect

datetime

null

trades

trade

varchar(200)

not null

trades

id

int

not null

trades

primaryTrade

varchar(200)

null

users

id

int

PK, not null

users

providerId

int

null

users

employeeID

nvarchar(1000)

null

users

createdDate

datetime

null

users

updatedDate

datetime

null

users

name

nvarchar(50)

null

users

userId

char(50)

null

users

SubscriberId

int

null

users

email

nvarchar(510)

null

users

phone

nvarchar(1000)

null

users

state

nvarchar(1000)

null

users

firstName

nvarchar(510)

null

users

lastName

nvarchar(510)

null

users

receiveEmailOnWoDispatch

nvarchar(1000)

null

users

employeeTitle

nvarchar(1000)

null

users

employeeTeamCrew

nvarchar(1000)

null

users

CreatedDateInDataDirect

datetime

null

users

UpdatedDateInDataDirect

datetime

null

vendors

providerID

int

not null

vendors

vendorNumber

varchar(50)

null

vendors

name

varchar(100)

null

vendors

address

nvarchar(300)

null

vendors

sitecode

varchar(50)

null

vendors

order

int

not null

vendors

vendorPayeeID

int

null

vendors

subscriberID

int

null

vendors

CreatedDateInDataDirect

datetime

null

vendors

UpdatedDateInDataDirect

datetime

null

wo_amount_breakdown

woAmountId

int

not null

System generated unique identifier for the record.

wo_amount_breakdown

trackingNumber

int

not null

Tracking number of the work order.

wo_amount_breakdown

subtotal

money

null

Subtotal's value. Displayed on the work order details.

wo_amount_breakdown

tax

money

null

Tax's value. Displayed on the work order details if the value if available.

wo_amount_breakdown

tax2type

varchar(50)

null

Secondary tax type (GST, HST, PST, QST).

wo_amount_breakdown

tax2

money

null

Secondary tax's value. Displayed on the work order details if available.

wo_amount_breakdown

currency

varchar(50)

null

Currency code (USD, CAD, etc).

wo_amount_breakdown

autoinvoice

varchar(50)

not null

Auto invoice setting ('TRUE' or 'FALSE'). If it's 'TRUE' an invoice is auto generated for work orders in COMPLETED/CONFIRMED status by AutoInvoice process. Displayed on the work order details.

wo_amount_breakdown

autoComplete

varchar(10)

not null

AutoComplete setting ('TRUE' or 'FALSE').

wo_amount_breakdown

autoApprovedBY

nvarchar(50)

null

The name of the person who is auto approving this subtotal.

wo_amount_breakdown

lastModifiedDate

datetime

null

Record's updated date.

wo_amount_breakdown

id

int

PK, not null

unique identifier for the record.

wo_amount_breakdown

CreatedDateInDataDirect

datetime

null

The date and time that this record was inserted in Data Direct Table.

wo_amount_breakdown

UpdatedDateInDataDirect

datetime

null

The date and time that this record was last updated in Data Direct Table.

wo_history_amount_change

id

int

not null

wo_history_amount_change

amountChangeId

int

not null

System generated unique identifier for the record.

wo_history_amount_change

trackingNumber

int

not null

Tracking number of the work order.

wo_history_amount_change

subtotal

money

null

Subtotal's value.

wo_history_amount_change

tax

money

null

Tax's value.

wo_history_amount_change

tax2type

varchar(50)

null

Secondary tax type (GST, HST, PST, QST).

wo_history_amount_change

tax2

money

null

Secondary tax's value.

wo_history_amount_change

currency

varchar(10)

not null

Currency code (USD, CAD, etc).

wo_history_amount_change

autocomplete

varchar(10)

not null

AutoComplete setting ('TRUE' or 'FALSE').

wo_history_amount_change

autoinvoice

varchar(10)

not null

Auto invoice setting ('TRUE' or 'FALSE'). If it's 'TRUE' an invoice is auto generated for work orders in COMPLETED/CONFIRMED status by AutoInvoice process. Displayed on the work order details.

wo_history_amount_change

datecreated

datetime

not null

Record's created date. The date when the work order amount is changed.

wo_history_change_category

id

int

PK, not null

System generated record's unique identifier.

wo_history_change_category

TrackingNumber

int

not null

Tracking number of the work order.

wo_history_change_category

OriginalCategory

varchar(50)

not null

Original (previous) work order's category.

wo_history_change_category

NewCategory

varchar(50)

not null

New (current) work order's category.

wo_history_change_category

CreatedDate

datetime

not null

Record's created date. The date when the work orders category was changed.

wo_history_change_category

CreatedDateInDataDirect

datetime

null

The date and time that this record was inserted in Data Direct Table.

wo_history_change_category

UpdatedDateInDataDirect

datetime

null

The date and time that this record was last updated in Data Direct Table.

wo_history_change_nte

nteChangeId

int

not null

System generated unique identifier for the record.

wo_history_change_nte

trackingNumber

int

not null

Tracking number of the work order.

wo_history_change_nte

sourceNte

money

not null

Previous NTE value.

wo_history_change_nte

sourceCurrencyID

int

not null

Previous currency id.

wo_history_change_nte

targetNte

money

not null

New (current) NTE value.

wo_history_change_nte

targetCurrencyID

int

not null

New (current) currency id.

wo_history_change_nte

createdDate

date

not null

Record's created date. The date when the work order's NTE was changed.

wo_history_change_nte

id

int

not null

Unique Id

wo_history_change_nte

CreatedDateInDataDirect

datetime

null

The date and time that this record was insert in Data Direct Table.

wo_history_change_nte

UpdatedDateInDataDirect

datetime

null

The date and time that this record was last updated in Data Direct Table.

wo_history_change_priority

id

int

PK, not null

System generated unique identifier for the record.

wo_history_change_priority

TrackingNumber

int

not null

Tracking number of the work order.

wo_history_change_priority

OldPrioritySub

varchar(50)

null

Previous priority.

wo_history_change_priority

NewPrioritySub

varchar(50)

null

New (current) priority.

wo_history_change_priority

Updatedby

nvarchar(50)

null

The user's name who changed the priority.

wo_history_change_priority

UpdatedDate

datetime

not null

Record's created date. The date when the work order's priority was changed.

wo_history_change_priority

CreatedDateInDataDirect

datetime

null

The date and time that this record was inserted in Data Direct Table.

wo_history_change_priority

UpdatedDateInDataDirect

datetime

null

The date and time that this record was last updated in Data Direct Table.

wo_history_change_problem

CreatedDateInDataDirect

datetime

null

The date and time that this record was inserted in Data Direct Table.

wo_history_change_problem

UpdatedDateInDataDirect

datetime

null

The date and time that this record was last updated in Data Direct Table.

wo_history_change_problem

OldAreaName

nvarchar(510)

null

Previous Area name for area entity (created from Dashboard Settings -Area tab)

wo_history_change_problem

NewAreaName

nvarchar(510)

null

Area name for new added area (created from Dashboard Settings -Area tab)

wo_history_change_problem

id

int

PK, not null

System generated unique identifier for the record.

wo_history_change_problem

TrackingNumber

int

not null

Tracking number of the work order.

wo_history_change_problem

OldAreaId

int

null

Previous Area id (system unique identifier for area in the database table) for area entity

wo_history_change_problem

OldProblemType

nvarchar(256)

null

Previous Problem type field from Issue List

wo_history_change_problem

OldEquipment

nvarchar(256)

null

Previous Equipment field from Issue List

wo_history_change_problem

OldProblem

nvarchar(256)

null

Previous Problem field from Issue List

wo_history_change_problem

NewAreaId

int

null

Area id(system unique identifier for area in the database table) for new added area

wo_history_change_problem

NewProblemType

nvarchar(256)

null

Previous Problem type field from Issue List

wo_history_change_problem

NewEquipment

nvarchar(256)

null

Previous Equipment field from Issue List

wo_history_change_problem

NewProblem

nvarchar(256)

null

Previous Problem field from Issue List

wo_history_change_problem

UpdatedDate

datetime

not null

The date when entity changed

wo_history_change_provider

id

int

PK, not null

System generated unique identifier for the record.

wo_history_change_provider

TrackingNumber

int

not null

Tracking number of the work order.

wo_history_change_provider

OriginalProviderID

int

not null

Previous provider's Id(Unique identifier for provider in Servicechannel).

wo_history_change_provider

NewProviderID

int

not null

New (current) provider's Id (Unique identifier of the provider in servicechannel).

wo_history_change_provider

CreatedByUserID

int

null

User id who changed the provider.

wo_history_change_provider

CreatedDate

datetime

not null

The date when the provider was changed on the work order.

wo_history_change_provider

CreatedDate_dto

datetimeoffset(7)

null

The date (with time zone offset) when the provider was changed on the work order.

wo_history_change_provider

CreatedDateInDataDirect

datetime

null

The date and time that this record was inserted in Data Direct Table.

wo_history_change_provider

UpdatedDateInDataDirect

datetime

null

The date and time that this record was last updated in Data Direct Table.

wo_history_change_scheduled_date

schdateChangeId

int

not null

System generated unique identifier for the record.

wo_history_change_scheduled_date

trackingNumber

int

not null

Tracking number of the work order.

wo_history_change_scheduled_date

oldScheduledDate

datetime

null

Old schedule date.

wo_history_change_scheduled_date

newScheduledDate

datetime

null

New (current) schedule date.

wo_history_change_scheduled_date

updatedby

nvarchar(50)

null

The user's name who changed the schedule date.

wo_history_change_scheduled_date

updatedDate

datetime

not null

Record's created date. The date when the work order's scheduled date was changed.

wo_history_change_scheduled_date

id

int

not null

unique identifier for the record.

wo_history_change_scheduled_date

CreatedDateInDataDirect

datetime

null

The date and time that this record was inserted in Data Direct Table.

wo_history_change_scheduled_date

UpdatedDateInDataDirect

datetime

null

The date and time that this record was last updated in Data Direct Table.

wo_history_change_scheduled_date

RescheduleReason

nvarchar(256)

null

Text for reschedule reason

wo_history_change_scheduled_date

UpdatedByUserId

int

null

The id of the user who made the schedule change

wo_history_change_status

statusChangeId

int

not null

System generated unique identifier for the record.

wo_history_change_status

trackingNumber

int

not null

Tracking number of the work order.

wo_history_change_status

oldStatus

varchar(50)

not null

Old primary status.

wo_history_change_status

oldExtendedStatus

varchar(50)

null

Old extended status.

wo_history_change_status

newStatus

varchar(50)

not null

New (current) primary status.

wo_history_change_status

newExtendedStatus

varchar(50)

null

New (current) extended status.

wo_history_change_status

updatedBy

nvarchar(50)

null

The user's name who changed the status.

wo_history_change_status

updatedDate

datetime

not null

Record's created date. The date when work order's status was changed.

wo_history_change_status

createdbyUserId

int

null

The user's id who changed the status.

wo_history_change_status

updatedDateDto

datetimeoffset(7)

null

Record's created date. The date when work order's status was changed.

wo_history_change_status

CreatedDateInDataDirect

datetime

null

The date and time that this record was inserted in Data Direct Table.

wo_history_change_status

UpdatedDateInDataDirect

datetime

null

The date and time that this record was last updated in Data Direct Table.

wo_history_change_status

id

int

not null

wo_history_change_trade

OldTrade

varchar(50)

null

Subscriber trade name.

wo_history_change_trade

NewTrade

varchar(50)

null

Subscriber trade name.

wo_history_change_trade

id

int

PK, not null

unique identifier for the record.

wo_history_change_trade

TrackingNumber

int

not null

Tracking number of the work order.

wo_history_change_trade

OldContractID

int

not null

Old contract id.

wo_history_change_trade

NewContractID

int

not null

New (current) contract id.

wo_history_change_trade

UpdatedBy

nvarchar(50)

null

The user's name who changed the contract.

wo_history_change_trade

UpdatedDate

datetime

not null

Record's created date. The date when work order's trade was changed.

wo_history_change_trade

CreatedDateInDataDirect

datetime

null

The date and time that this record was inserted in Data Direct Table.

wo_history_change_trade

UpdatedDateInDataDirect

datetime

null

The date and time that this record was last updated in Data Direct Table.

workorder_additional_approval_codes

WOAdditionalApprovalCodeId

int

not null

System generated unique identifier

workorder_additional_approval_codes

TrackingNumber

int

not null

WO Tracking Number

workorder_additional_approval_codes

ApprovalCodeName

varchar(50)

null

Name of the Approval Code

workorder_additional_approval_codes

ApprovalCodeValue

varchar(300)

null

Approval Code Value

workorder_additional_approval_codes

IsEnabled

bit

not null

Flag indicating whether this additional approval code is enabled or not

workorder_additional_approval_codes

Category

varchar(50)

null

Category for the work order

workorder_additional_approval_codes

SrcCreatedDate

datetime

not null

The date and time that this record was created in source

workorder_additional_approval_codes

CreatedDateInDataDirect

datetime

null

The date and time that this record was inserted in Data Direct Table.

workorder_additional_approval_codes

UpdatedDateInDataDirect

datetime

null

The date and time that this record was last updated in Data Direct Table.

workorder_attachment_info

WOAttachmentId

int

not null

Primary Key of the table. Unique Identifier of the record

workorder_attachment_info

TrackingNumber

int

not null

WO Tracking Number

workorder_attachment_info

UploadDate

datetimeoffset(7)

null

Timestamp when the attachment was uploaded

workorder_attachment_info

UploadBy

nvarchar(255)

null

User who uploaded the attachment

workorder_attachment_info

OriginalFileName

nvarchar(255)

null

Original File Name of the attachment

workorder_attachment_info

ProcessedFileName

nvarchar(255)

null

Processed File Name - Name stored in blob storage

workorder_attachment_info

Description

nvarchar(255)

null

Description of the attachment

workorder_attachment_info

LineNumber

smallint

null

Line Number

workorder_attachment_info

CreatedDateInDataDirect

datetime

null

The date and time that this record was inserted in Data Direct Table.

workorder_attachment_info

UpdatedDateInDataDirect

datetime

null

The date and time that this record was last updated in Data Direct Table.

workorder_ivr

trackingNumber

int

not null

workorder_ivr

ivrID

int

not null

workorder_ivr

ivrAction

int

null

ivrAction = 1 means Checkin
ivrAction = 2 means Checkout
ivrAction = 3 means Checkin or Checkout was denied but an entry was made into the ivr log.

workorder_ivr

ivrTime

datetime

null

workorder_ivr

lastModifiedDate

datetime

null

Date when IVR record was updated for this work order in Platform

workorder_ivr

checkInSource

varchar(10)

null

Source of the Checkin. "ivr" or "gps" or "xml" or "web"

workorder_ivr

id

int

not null

System generated unique identifier for the record.

workorder_ivr

CreatedDateInDataDirect

datetime

null

The date and time that this record was inserted in Data Direct Table.

workorder_ivr

UpdatedDateInDataDirect

datetime

null

The date and time that this record was last updated in Data Direct Table.

workorder_ivr

GpsIVR_IsCompliant

bit

null

Flag indicating whether the check in/ checkout is compliant within the radius

workorder_ivr

CheckInOutIndicator

varchar(50)

null

Indicates whether the record is for Checkin v/s Checkout

workorder_ivr

StatusIndicated

varchar(50)

null

Status of the workorder at that time

workorder_ivr

WorkType

varchar(100)

null

Tyoe of work for the visit

workorder_ivr

SignatureStatus

varchar(50)

null

Status indicating if Signature was obtained or not.

workorder_ivr

pin

varchar(50)

null

User Pin

workorder_ivr

user_id

varchar(50)

null

user_id of the technician

workorder_ivr

ProviderId

int

null

Provider Identifier of the user associated with the record

workorder_labor_performed

mchID

int

not null

Primary key for the table

workorder_labor_performed

TrackingNumber

int

not null

Workorder Tracking Number

workorder_labor_performed

Record

smallint

null

Record Number

workorder_labor_performed

Mechanic

nvarchar(80)

null

Mechanic who performed the work

workorder_labor_performed

WorkDate

Datetime

null

Date of work performed

workorder_labor_performed

TimeIn

char(8)

null

Time of Check In

workorder_labor_performed

TimeOut

char(8)

null

Time of Check Out

workorder_labor_performed

WorkType

varchar(100)

null

Tyoe of work for the visit

workorder_labor_performed

NumberOfTechs

int

null

Number of technicians

workorder_labor_performed

RegHrs

real

null

Regular Hours

workorder_labor_performed

GpsIVR_IsCompliant

bit

null

Flag indicating whether all the check in/ checkout is compliant

workorder_labor_performed

checkInTime

Datetime

null

Time of Check In (full datetime)

workorder_labor_performed

checkOutTime

Datetime

null

Time of Check Out (full datetime)

workorder_labor_performed

CreatedDate

Datetime

null

Created timestamp of the record

workorder_labor_performed

UpdatedDate

Datetime

null

Updated timestamp of the record

workorder_labor_performed

t_t_hours

real

null

Travel time hours. Obsolete legacy field. No longer in use.

workorder_labor_performed

r_t_hours

real

null

Regular time hours. Obsolete legacy field. No longer in use.

workorder_labor_performed

o_t_hours

real

null

Overtime hours. Obsolete legacy field. No longer in use.

workorder_labor_performed

d_t_hours

real

null

Double time hours. Obsolete legacy field. No longer in use.

workorder_labor_performed

pin

int

null

User Pin

workorder_labor_performed

User_id

varchar(50)

null

user_id of the technician

workorder_labor_performed

checkInTime_dto

datetimeoffset

null

Time of Check In (with datetimeoffset)

workorder_labor_performed

checkOutTime_dto

datetimeoffset

null

Time of Check Out (with datetimeoffset)

workorder_labor_performed

CreatedDate_dto

datetimeoffset

null

Created timestamp of the record (with datetimeoffset)

workorder_labor_performed

UpdatedDate_dto

datetimeoffset

null

Updated timestamp of the record (with datetimeoffset)

workorder_labor_performed

CreatedDateInDataDirect

Datetime

null

Timestamp when record was created in Data Direct

workorder_labor_performed

UpdatedDateInDataDirect

Datetime

null

Timestamp when record was updated in Data Direct

workorder_labor_performed

ProviderId

int

null

Provider Identifier of the user associated with the record

workorder_mechanic

ivrID

int

not null

System generated unique identifier for the ivr record.

workorder_mechanic

trackingNumber

int

not null

Tracking number of the work order for which the labor record was created.

workorder_mechanic

ivrAction

int

not null

1 for mechanic's ivr time in, 2 for mechanic's ivr time out

workorder_mechanic

ivrTime

datetime

null

The date and time when the labor was performed.

workorder_mechanic

lastModifiedDate

datetime

Record's updated date.

workorder_mechanic

id

int

not null

System generated unique identifier.

workorder_mechanic

CreatedDateInDataDirect

datetime

null

The date and time that this record was insert in Data Direct Table.

workorder_mechanic

UpdatedDateInDataDirect

datetime

null

The date and time that this record was last updated in Data Direct Table.

workorder_notes

id

int

not null

System generated record's unique identifier.

workorder_notes

NoteNum

int

not null

Note's index.

workorder_notes

Note

nvarchar(4000)

null

Note's content. Displayed on the work order details and in the note list.

workorder_notes

CreatedBySource

nvarchar(100)

null

The name of the user or automated process who created the note. Displayed in the note list on the work order details.

workorder_notes

TrackingNumber

int

not null

Tracking number of the work order for which the note was created.

workorder_notes

ProviderID

int

null

Provider's id.

workorder_notes

CreatedDate

datetime

null

Created date of the note, with seconds and milliseconds.

workorder_notes

Date_Created_dto

datetimeoffset(7)

null

Created date of the note. With seconds always zero (:00) and without fractional seconds, but with time zone offset.

workorder_notes

CreatedDateInDataDirect

datetime

null

The date and time that this record was inserted in Data Direct Table.

workorder_notes

UpdatedDateInDataDirect

datetime

null

The date and time that this record was last updated in Data Direct Table.

workorder_notes

ActionRequired

varchar(3)

null

Whether further action is required upon this note ('Yes','',null)

workorder_notes

NoteType

varchar(50)

null

Identifies workorder note as System v/s User Note. Will only be available if this feature is enabled for the customer

workorder_notes

ActionRequiredResolvedStatusId

tinyint

null

Id for the Action Required Resolved Status

workorder_notes

ActionRequiredResolvedStatusName

varchar(100)

null

Action Required Resolved Status Name

workorder_notes

ActionRequiredResolvedDate

datetimeoffset

null

Action Required Resolved Date

workorder_notes

ActionRequiredResolvedByUserId

int

null

Id of the user who resolved the Action Required

workorder_notes_new

id

bigint

not null

System generated record's unique identifier.

workorder_notes_new

NoteNum

int

not null

Note's index.

workorder_notes_new

Note

nvarchar(4000)

null

Note's content. Displayed on the work order details and in the note list.

workorder_notes_new

CreatedBySource

nvarchar(100)

null

The name of the user or automated process who created the note. Displayed in the note list on the work order details.

workorder_notes_new

TrackingNumber

int

not null

Tracking number of the work order for which the note was created.

workorder_notes_new

ProviderID

int

null

Provider's id.

workorder_notes_new

CreatedByUserId

int

null

Id of the user who created the Note record

workorder_notes_new

CreatedDate

datetime

null

Created date of the note, with seconds and milliseconds.

workorder_notes_new

Date_Created_dto

datetimeoffset(7)

null

Created date of the note. With seconds always zero (:00) and without fractional seconds, but with time zone offset.

workorder_notes_new

CreatedDateInDataDirect

datetime

null

The date and time that this record was inserted in Data Direct Table.

workorder_notes_new

UpdatedDateInDataDirect

datetime

null

The date and time that this record was last updated in Data Direct Table.

workorder_notes_new

ActionRequired

varchar(3)

null

Whether further action is required upon this note ('Yes','',null)

workorder_notes_new

NoteType

varchar(50)

null

Identifies workorder note as System v/s User Note. Will only be available if this feature is enabled for the customer

workorder_notes_new

ActionRequiredResolvedStatusId

tinyint

null

Id for the Action Required Resolved Status

workorder_notes_new

ActionRequiredResolvedStatusName

varchar(100)

null

Action Required Resolved Status Name

workorder_notes_new

ActionRequiredResolvedDate

datetimeoffset

null

Action Required Resolved Date

workorder_notes_new

ActionRequiredResolvedByUserId

int

null

Id of the user who resolved the Action Required

workorder_quality_survey

id

int

PK, not null

System generated unique identifier for the record.

workorder_quality_survey

CreatedDateInDataDirect

datetime

null

The date and time that this record was inserted in Data Direct Table.

workorder_quality_survey

UpdatedDateInDataDirect

datetime

null

The date and time that this record was last updated in Data Direct Table.

workorder_quality_survey

trackingNumber

int

not null

System generated unique identifier for the record.

workorder_quality_survey

respondent

nvarchar(100)

null

User name of the user who provided the feedback

workorder_quality_survey

createdby

nvarchar(50)

null

User ID of the user

workorder_quality_survey

comment

nvarchar(4000)

null

User notes

workorder_quality_survey

createdDate

datetime

null

Created date of the survey's answer

workorder_quality_survey

answer

varchar(100)

not null

Predefined answer text

workorder_reassignment_reasons

id

int

not null

Unique identifier for the work order reassignment reason record.

workorder_reassignment_reasons

trackingNumber

int

not null

Tracking number of the work order.

workorder_reassignment_reasons

actionName

varchar(500)

not null

Reassignment action name

workorder_reassignment_reasons

actionValue

nvarchar(500)

null

Reassignment reason

workorder_reassignment_reasons

actionEventID

int

null

Identifier for the unique action events

workorder_reassignment_reasons

actionTimeStamp

datetime

null

Time stamp of when the action happened

workorder_reassignment_reasons

actionTimeStamp_dto

datetimeoffset(7)

null

Time stamp of when the action happened with offset to UTC

workorder_reassignment_reasons

CreatedDateInDataDirect

datetime

null

The date and time that this record was inserted in Data Direct Table.

workorder_reassignment_reasons

UpdatedDateInDataDirect

datetime

null

The date and time that this record was last updated in Data Direct Table.

workorders

categoryID

int

not null

Unique identifier for the work order category. Related to categories table.

workorders

equipmentTagID

nvarchar(50)

null

Random unique identifier within a location entered by the client. It can be auto generated by the application if the customer selects "auto generate tag id" setting in AssetType.

workorders

IVR

bit

null

A flag that indicates that the work order has both a checkin and a checkout and ends with a checkout.

workorders

SLA

bit

null

1 = Yes and 0 = NO; A flag to indicate whether this work order met the original ETA-i.e that the first check in, onsite or completion date for the work order was before the original expected ETA.
This is a calculated field that checks if either one of the data elements below is less than the Original ETA Date (in the order given):
If Check-in date is less than Original ETA, then SLA is 1 (meaning, they came on time)
If Check-in date is NULL then the logic checks for the Onsite date. If Onsite date is less than Original ETA, then SLA is 1
If Onsite date is NULL then the logic checks for the Completion date. If Completion date is less than Original ETA, then SLA is 1
If none of the above is true, then SLA = 0

workorders

WORecall

nvarchar(3)

null

A flag to check if the work order was recalled.

workorders

HoursOnSite

real

null

Total time in hours spent by the provider on the work order.

workorders

FirstTimeCompletionFlag

bit

null

An indication that this work order was completed on the first visit. i.e it has only one check-in and one check-out which were recorded within a 24 hour period.

workorders

callerIDMatch

bit

null

Whether or not the user's check-in record matches with the location. '1' if there is a CallerID that matches with the callerID listings of this work order's location. '0' otherwise.

workorders

checkInSource

varchar(20)

null

The source, channel or the medium of the user's check-in events(e.g. web api, gps, ivr ..)

workorders

resolutionCode

varchar(100)

null

Resolution code name for Completed Processing functionality. If it's configured, providers could move work orders into Completed/Confirmed status using Completed Processing tab on the work orders list and input some data such as resolution code and failing component.

workorders

failingComponent

varchar(100)

null

Failing component name for Completed Processing functionality. If it's configured, providers could move work orders into Completed/Confirmed status using Completed Processing tab on the work orders list and input some data such as resolution code and failing component.

workorders

trackingNumber

int

not null

System generated ID that uniquely identifies a work order (displayed in the application as Tracking Number)

workorders

calldate

datetime

null

Created date (without time) of the work order from creator's opinion. It is user inputted and differs from actual created date of the work order in the system. Could be set in past and future. Could be viewed on the work order details in Created by section. In the workorder's location's time zone.

workorders

completiondate

datetime

null

The date of the last work order's transition to completed status.

workorders

locationID

int

not null

Location ID of the work order .

workorders

providerID

int

not null

Provider ID of the work order. Could be viewed in the provider details modal after clicking on the provider's name on the work order list.

workorders

priorityID

int

not null

Priority ID of the work order

workorders

statusID

int

not null

Primary status(OPEN, IN PROGRESS, COMPLETED).

workorders

scheduledDate

datetime

null

Scheduled date. Due date until when work order must be completed.

workorders

woNumber

varchar(50)

null

Work order number. The field which could be used for labeling with client's internal number. Could be viewed both on the work order list and the work order details. Could be used in the search on the work order list.

workorders

reassigneddate

datetime

null

Date of the last reassignment to another provider.

workorders

createdby

nvarchar(50)

null

The user name of work order's creator (a person or a process).

workorders

caller

varchar(100)

null

Caller, the person or process who initiated the work order. User inputted field. Filled within work order creation. Could be viewed on the work order details and the work order list.

workorders

lastModifiedDate

datetime

null

The date the work order has last been updated.

workorders

source

varchar(20)

null

The source of the work order. The name of the system through which it was created. E.g. Web Request, WebApi, Mobile, ScConnector. Could be viewed on the work order details as Source field.

workorders

poNumber

varchar(50)

null

Work order number. The field which could be used for labeling with client's internal number. Could be used in the search on the work order list.

workorders

createdDate

datetime

null

The Date and Time the work order was created. In ET time zone.

workorders

UserIdUpdatedBy

int

null

The user's id who updated the work order.

workorders

assignedDate

datetime

null

The date when work order was assigned to assignee.

workorders

recallTrackingNumber

int

null

Tracking number of the work order for which a recall work order was created. Could be viewed both on the work order list and the work order details.

workorders

assignees

nvarchar(100)

null

The user name or the user ID of the user who was assigned to the work order.

workorders

createdByUserID

int

null

Id of User who created the work order

workorders

ProjectedCompletionDate

datetimeoffset(7)

null

Projected Completion Date (with time zone offset). Could be entered by providers in Add Note modal.

workorders

tradeID

int

not null

System generated ID that uniquely identifies the trade of the work order. Relates to Trade table in Data Direct schema.

workorders

glCode

nvarchar(120)

null

GL code value (approval code value). Special code which could be used for accounting. Displayed on the work order details.

workorders

CreatedDateInDataDirect

datetime

null

The date and time that this record was inserted in Data Direct Table.

workorders

UpdatedDateInDataDirect

datetime

null

The date and time that this record was last updated in Data Direct Table.

workorders_ext

currency

varchar(50)

null

Currency code (USD, CAD, etc)

workorders_ext

trackingNumber

int

not null

System generated ID that uniquely identifies a work order (displayed in the application as Tracking Number)

workorders_ext

nteAmount

money

null

NTE's value of the work order. Could be seen in screens like the work order list and the work order details.

workorders_ext

problemDescription

varchar(8000)

null

Work order's problem description. Displayed both on the work order details and the work order list

workorders_ext

problemCode

varchar(256)

null

Work order's problem code. One of the issue list properties required to select when creating a work order via the dashboard. Not filled for work orders created via Classic Service Request.

workorders_ext

eta

datetime

null

Work order's expiration date.

workorders_ext

originalEta

datetime

null

Original work order's ETA. This value is set when a work order is created and it could not be changed afterwards.

workorders_ext

postedDate

datetime

null

Posted date of the work order that was processed via EDI

workorders_ext

poLoadFlag

int

null

Custom field for poLoadFlag of the work order that was processed via EDI

workorders_ext

poLoadFlagDate

datetime

null

Custom field for poLoadFlagDate of the work order that was processed via EDI

workorders_ext

CreatedDateInDataDirect

datetime

null

The date and time that this record was insert in Data Direct Table.

workorders_ext

UpdatedDateInDataDirect

datetime

null

The date and time that this record was last updated in Data Direct Table.

workorders_ext

area

varchar(256)

null

Area name created from Dashboard Settings (Area tab)

workorders_ext

problemType

varchar(256)

null

Problem type field which comes from Issue List

workorders_ext

equipment

varchar(256)

null

Equipment field which comes from Issue List

workorders_linked

id

int

PK, not null

System generated unique identifier for the record.

workorders_linked

parent_WO

int

not null

Tracking number of the ORIGINAL work order.

workorders_linked

child_WO

int

not null

Tracking number of the FOLLOW UP (aka linked) work order. Follow up work orders marked with chain icon on the work order list. Hovering the icon displays the information about the original work order.

workorders_linked

dateCreated

datetime

not null

The date this record is created.

workorders_linked

CreatedDateInDataDirect

datetime

null

The date and time that this record was inserted in Data Direct Table.

workorders_linked

UpdatedDateInDataDirect

datetime

null

The date and time that this record was last updated in Data Direct Table.

workorders_pm_compliance

TrackingNumber

int

PK, not null

Unique Identifier for the workorder

workorders_pm_compliance

ValidFromDate

datetimeoffset(7)

null

Date from the record is valid from

workorders_pm_compliance

ValidToDate

datetimeoffset(7)

null

Date from the record is valid to

workorders_pm_compliance

AttachmentBlobKey

nvarchar(255)

null

Key to the Blob

workorders_pm_compliance

AttachmentFileName

nvarchar(255)

null

Attachment File Name

workorders_pm_compliance

Comment

nvarchar(4000)

null

Comments on the record

workorders_pm_compliance

UpdatedByUserId

int

not null

User who updated the record

workorders_pm_compliance

UpdatedDate

datetimeoffset(7)

not null

Timestamp when the record was updated

workorders_pm_compliance

StatusId

tinyint

not null

Unique id representing the status of the compliance record

workorders_pm_compliance

ComplianceStatus

nvarchar(50)

null

Status of the compliance record

workorders_pm_compliance

ServiceId

int

null

Identifier for the planned maintenance service record

workorders_pm_compliance

ServiceDescription

nvarchar(max)

null

Description of the planned maintenance service record

workorders_pm_compliance

FrequencyId

int

null

Identifier for the planned maintenance frequency group record

workorders_pm_compliance

FrequencyDescription

nvarchar(max)

null

Description of the planned maintenance frequency group record

workorders_pm_compliance

CreatedDateInDataDirect

datetime

null

The date and time that this record was inserted in Data Direct Table.

workorders_pm_compliance

UpdatedDateInDataDirect

datetime

null

The date and time that this record was last updated in Data Direct Table.