Supply Manager offers you two types of catalogs:
- Punchout catalog
- Hosted catalog
Your Supply Manager shop can include hosted catalogs, punchout catalogs or both types depending on what you and your suppliers decide will work best for you. The main difference between catalog types is how these catalogs are built into Supply Manager.
Punchout catalog
A punchout catalog is a catalog where a User “punches out” of the ServiceChannel system and into the Suppliers online store to place their order. With a punchout catalog, supplier manages all product assortment and pricing details.
When you order from a punchout catalog, you are redirected from ServiceChannel to the supplier’s online store and back:
Hosted catalog
A hosted catalog is a catalog that is built in the ServiceChannel system. Supplier products are fixed in an Excel file, and then this file is uploaded, or ‘hosted’ “hosted”, in ServiceChannel.
While you are making a Supply Manager order, all your actions take place inside the ServiceChannel system. Unlike the punchout catalog flow, there is no redirection to a supplier’s online store.
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Any change of any product in the catalog requires uploading an updated catalogfileinto ServiceChannel. |
The Excel file has two tabs:
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When you download the Excel file sample, you can see one more tab—Instructions. This tabis for informational purposes only. 
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The Products tab contains information about product items and their characteristics: - SupplierPartNumber. Unique reference identifying the product.
- Short Description. Commercial description of the product.
- Long Description. Detailed description of the product.
- Manufacturer. Name of the manufacturer or name of the product brand.
- ManufacturerPartNumber. Manufacturer part number of the product.
- Price. Tax-excluded price of the negotiated product.
- SalesUoM. Unit of measure of the item. Saleable quantity unit.
- Currency. Used currency.
- Valid Date. Date from which the price takes effect.
- Expire Date. Date from which the price cannot be applied anymore.
- Saleable Qty. Information about the saleable quantity of the product.
- Minimum Order Quantity. Minimum quantity in UOM that can be ordered.
- Valid From Quantity. Minimum quantity in UOM that can be sold.
- Keywords. Searchable keywords relevant to the product.
- Picture. Name of the image file sent to ServiceChannel. This name must also contain the extension file.
- Additional Image 1. Name of an additional image file sent to ServiceChannel. This name must also contain the extension file.
- Additional Image 2. Name of an additional image file sent to ServiceChannel. This name must also contain the extension file.
- Thumbnail. Name of the image file sent to ServiceChannel used for the representation on the result list. This name must also contain the extension file.
- Technical Document. Technical PDF Document or a link to an attached PDF document available in the supplier web site and proposing additional information regarding the product.
- Technical Document Description. Description of the attached / linked document.
- Web site. Link to the supplier website, for example, technical file, security file, detailed description available in the supplier website.
- GL Code. Code that can be used to group items with same GL code value into separate orders. Can be actual GL code, supplier name, category (any alpha numeric value; no special characters), for example, 12345 (GL code) or Array (supplier name).
The Classifications tab contains information about categories to which products are divided: - SupplierPartNumber. Unique reference identifying the product.
- ClassificationID. Identification number that is generated in ServiceChannel for your master client catalog.
- ClassificationGroupID. Category or Product group, for example, Incandescent, Halogen, All other lamps.
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