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Data Direct Release Newsletter
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Hello!
The Data Direct release for April is now live. Below is the list of changes.
Features and Improvements
- AssetsInWorkorders
This new dataset will help the users link the workorders to the associated assets. This is a change from the previously communicated note (pre-release communication notes) about AssetId being added to the workorders_ext table. The new AssetsInWorkorders dataset will accomodate multilple assets linked to a workorder. - AssetValidationInfo
A new data set called AssetValidationInfo will be added. This new data set provides the details that was captured during the Asset Validation Prompt (if this feature is enabled for the customer). - TechnicianRefrigerantCertificationFiles
The platform now can accept multiple files associated with the Technician Refrigerant Certification. This new data set in Data Direct will store all the file names associated the Technician Refrigerant Certification.
ACTION MAY BE REQUIRED - Potentially breaking changes
Check out these potentially breaking changes! Development changes may be required. Depending on which datasets you are consuming and how you are consuming: all, some, or none of these changes may affect.
- The max length for the UserAssignedEmail field on proposal_status_history table will be increased to 256 characters from 100 characters.
- The IsCurrentRecord (bit) field will be added to the AssetRefrigerantCharge table. As this table stores the history of changes for charge records, the new field will enable easy identification of the current record.
- A code fix will be applied to the block that populates the rfpid field on the proposals table. There was an issue identified earlier where rfpid was missing for certain scenarios.
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The above changes will also be updated in thethe latest ERD diagram and on ourour Data Direct page.
Should you have questions, please contact SC Customer Support team or your respective CSM.
Best,
ServiceChannel
servicechannel.com | 1-800-508-6695