Provider Scores: Price, Quality, Speed, Engagement & Search
Save up to 30% with the ability to objectively evaluate provider performance across key attributes of service:
See top-ranked providers for your search and drill down into the KPIs that inform each score for a deeper assessment of their track record.
Our new Provider homepage allows service providers to see their scores, along with a summary of all their work orders, so they can quickly identify where action is needed to keep jobs running smoothly.
Search Score: Identify the top-ranked provider for your specific search criteria by considering Price, Engagement, Quality, and Speed.
Price Score: See how cost-effective the provider is relative to their peers doing the same work in the same market (based on total invoice amounts).
Engagement Score: Find out if they accept invitations promptly, use the mobile app, add resolution codes, submit line-item invoices, and complete compliance requirements.
Quality Score: See if they consistently accept work orders, check in for every job, and maintain a high first-time completion rate with very few recalls.
Speed Score: Find out how fast they dispatch and arrive on time within SLAs, submit proposals, complete jobs, and send invoices.
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Location Dashboard
Get more from your budget with new features for Location Dashboards that improve accuracy and reduce overspending:
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