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Fall is upon us, and we’re excited to bring you these new features and enhancements.
🗝 = Contact your Customer Success Manager to unlock this feature.
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Rather than waiting until you’re back at a computer, you can now create work orders on your mobile device while onsite at closed locations. This gives you increased flexibility and ensures nothing gets lost in the shuffle.
Contact your CSM to take a test drive.
Customized checkout alerts on mobile
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You can now receive Data Direct as a flat file instead of a database file. This simplifies the process of integrating ServiceChannel data with your other data sources and eliminates the need for SQL Server.
Contact your CSM to take a test drive.
Work Order Manager
Notification of multiple users editing a work order
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During CIWO setup, your CSM can now select specific trades to begin in a “dispatch confirmed / in progress” status rather than the default “completed / pending confirmation,” allowing you to more accurately track work order progress and time onsite.
Contact your CSM to take a test drive.
Asset Manager
Filter assets by Location Note Header
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