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| AccountStatus |
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| AccountStatus |
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| Account Status
Your account status defines your access to Provider Automation, ServiceChannel Provider Mobile, and other features.
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title | Expand this section to view the Account statuses. |
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- Active. You have full access to the ServiceChannel provider platform. You can receive and invoice work orders.
- Grace. You have a temporary grace period to update the payment method for your account . During this grace period, you have full access to the ServiceChannel provider platform. You can receive and invoice work orders.
- Restricted. Your access to the ServiceChannel provider platform is limited. You can receive work orders, but you cannot invoice them unless you update your payment method, and your account becomes Active.
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When your status is Grace or Restricted, click on it to add an acceptable Payment Methodpayment method. As soon as you do this, your account becomes Active. |
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