Page Comparison

Click the arrow   on the needed section to navigate to the corresponding page — without searching for it throughout Provider Automation.

Should you have issues generating an invoice, first check your account status to ensure it is not Restricted. See ServiceChannel Usage Fees for more information

If your account status is Restricted, you get automatically unlisted from ServiceChannel’s Marketplace Search.

• Listed: When your business profile is listed for ServiceChannel’s Marketplace, clients searching for providers can contact you about new business opportunities.
  

  Note
  Update your business profile and service coverage with the latest information to increase your opportunity for business growth.

  
  

• Unlisted: When your business profile is unlisted, clients searching for providers cannot contact you. To become listed, opt in to the Business Profile and confirm that your account is in good standing.

• Active. You have full access to the ServiceChannel provider platform. You can receive and invoice  work orders.
• Grace. You have a temporary grace period to update the payment method for your account . During this grace period, you have full access to the  ServiceChannel provider platform. You can receive and invoice work orders.
• Restricted. Your access to the ServiceChannel provider platform is limited. You can receive work orders, but you cannot invoice them unless you update your payment method, and your account becomes Active.
  

The arrow navigates you to the Invitation page, where you can either accept or decline invitations.

Clicking the arrow   takes you to the Clients page, where you can manage client-specific requests and add missing information.

Clicking a client’s name navigates you to the specific client’s requirements page to complete the missing information for this client.