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titleMission 3A: Reviewing Proposals

This lesson teaches you how to use proposals in Service Automation to increase the not-to-exceed amount (NTE) or expand services on a work order. (3:47 minutes)

Learn more in ServiceChannel University: Using Proposals List View to Manage Proposals

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titleMission 3B: Completed WOs and Invoicing

You are going to learn how to invoice completed work orders, how to approve or reject the invoices, and then pay them through Service Automation. (6:51 minutes)

Learn more in ServiceChannel University: Invoices

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