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Service Automation administrators have the ability to add location-based events to a Google Calendar or Apple iCal. This added feature effortlessly provides additional transparency into the activities scheduled for a specific location. Administrators have the option of selecting which categories they want to have synced with a private or shared calendar.
The calendar sync is location specific, therefore, one would have to be created for each location. However, having separate calendars for each location adds additional flexibility, in as much that administrators can configure each calendar sync to meet their needs for each of their locations.
Adding Location-Based Events to a Google Calendar
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Adding Location-Based Events to iCal
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Note: New calendars created via Service Automation can only be removed via the respective calendar application. It is a one-way sync and modifications to an event must be done in Service Automation to update the calendar invite. |
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