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Table Name

Table Description

audit_issue_attachment

Site Audit Attachment links

audit_check_list_item

Site Audit responses, including work orders if they are created

audit

Main Site Audit Table

audit_workorder

Site Audit generated work orders

checklists

Table with all the check list responses

CheckListAssetTaskResponses

Ability to create asset tasks and collect their responses - New Feature in LA (March 2021) - likely to be empty.

CheckListTasks

Ability to create asset tasks and collect their responses - New Feature in LA (March 2021) - likely to be empty

labels

Table with all the check list responses

workorders

One of the key tables in data direct, includes every work order and some key details. Incremental load is possible using lastModifiedDate

workorders_linked

Linked Work Order Table. Full reload is suggested as incremental load is not reliable at the moment

wo_history_change_problem

History tracking for work order problem field

wo_history_change_provider

History tracking for provider on a work order. Incremental load is possible with CreatedDate

wo_history_change_category

History tracking for category on a work order

wo_history_change_trade

History tracking for trade on a work order. Incremental load is possible with UpdatedDate

wo_history_change_priority

History tracking for priority on a work order

workorder_notes

Work Order Notes. Notes cannot be edited so you can retrieve them incrementally using the CreatedDate field

custom_asset_attributes

Additional attributes for assets that does not fit standard asset fields. Incremental load is possible with UpdatedDate

AnticipatedWorkorder

Preventive Maintaince Module Data

AnticipatedWorkorder_Frequency

Preventive Maintaince Module Data

providers

All your providers

assets

Asset information

locations

Location Information

users

Company User Data (includes internal Provider users)

trades

All your trades

relationships

Provider Assignments for trade / locations combinations. Incremental load is possible using updatedDate

rfp

Request for Proposal Information

workorder_ivr

Check in and check out information via app and ivr. Incremental load is possible using the lastModifiedDate field

workorder_mechanic

Extension of workorder_ivr plus manual entries (check-in overrides). Incremental load is possible using last modified date

invoices

All the invoices and their key attributes. Incremental load is possible using lastModifiedDate

invoice_labor

Invoice Labor breakdown. Incremental load is possible using ID column

invoice_materials

Invoice Material breakdown. Incremental load is possible using ID

invoice_statuses

Invoice statuses list

proposals

Proposal Information . Incremental load is possible with modified date

proposal_status_history

History tracking for proposal statuses

proposal_statuses

List of proposal statuses

resolutions

Provider entered resolution on a work order. Incremental load is possible with modified date

workorder_quality_survey

Survey Results

ftm

Technician check in data. Incremental load is possible with checkinTime_dto and
checkOutTime_dto. Suggested to include a greater interval for these tables.

technician_time_tracking_history

Non-work order technician time tracking data

technician_availability_log

Technician availability on the app

technician_time_tracking

Non-work order technician time tracking data. Incremental load is possible using startDateTime_dto
and endDateTime_dto, but times could be adjusted so implement a greater interval here.

technician_time_tracking_combined

Non-work order and work order time tracking activity

technician_assigned_accepted

Technician Assignment Data. Incremental load is possible with UpdatedTechnicialDateUtc

root_causes

Work order root cause responses (Provider input data)

resolution_codes

Work order selected resolution codes (Provider input data)

time_zone_info

Timezone information

proposal_line_items

Line items for each proposal. Incremental load is possible using ID column

notes_statistics

Basic stats on notes, who add notes, notes counts

wo_history_change_scheduled_date

History tracking for work order schedule dates. Incremental load is possible with updated date

wo_history_change_nte

History tracking for NTE changes

wo_amount_breakdown

Work order amount breakdown

wo_history_amount_change

History tracking for amount change

wo_history_change_status

History tracking for status change on work order. History tables are not edited so you can incrementally load data using updated date or id.

workorders_ext

Additional WO information such as dropdowns used during creation. Incremental load is possible using lastModifiedDate

locations_notes

All the location notes

locations_notes_headers

Full client headers list from admin

categories

Full client category list from admin

priorities

Full client priority list from admin

statuses

Full client status list from admin

provider_communications

Provider Communication Information

vendors

Additional Provider Information like payment related fields

InvalidInvoices

Invoices that could not be brought it, are listed here. Reasons could be: Invalid status, priority, provider, category

InvalidWorkorders

Workorders that could not be brought it, are listed here. Reasons could be: Invalid status, priority, provider, category

InvalidRelationships

Retired/Obsolete Provider/Location relationships

InvalidProposals

Proposals that could not be brought it, are listed here. Reasons could be: Invalid status, priority, provider, category

provider_users

Tech User Information (DO NOT USER - OBSOLETE - Use Users)

technician

Tech User Information (DO NOT USER - OBSOLETE - Use Users)

raw_workorders

for internal data processing: imported data with workorders information

raw_proposals

for internal data processing: imported data with proposals information