The Service Providers Analysis tab gives you a view of your facilities spend by Provider. Across your active providers, you can analyze invoice amounts, feedback, service levels, and trades over the past 365 days, by default. Use the all-inclusive filters along the top of the report to change the date range, or to focus on specific Trades, Categories, and/or Providers.
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In this dashboard you will see:
You can download the data and email reports to recipients.
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Count of Active Providers
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Number number of Providers who have |
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been worked with during selected date range.worked on at least 1 work order during the selected date range. By default, this chart displays this data over the past 365 days; use the all-inclusive filters along the top of the report to change the date range. Clicking the number drills down into a list of all work orders and includes: - work order details such as Status, Trade, Category, and Location
- work order completion date
- NTE
- Invoice Amount
- Committed Spend.
Clicking the tracking number navigates you the work order details page in Service Automation.
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Your access within Service Automation dictates your access to the work order details. |
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| analysistoptenbytotal |
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Provider Analysis - Top 10 by Total Invoice Amount
bubble chart displaying three dimensions of data: | Section |
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| This visualization enables you to spot any outliers among your provider invoicing. It clusters three-dimensional data for your top 10 Providers: Invoice Amount, Average Invoice Amount |
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and , and Number of Work Orders by Provider |
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(top 10 Providers by total Invoice Amount). Horizontal axis reflects Invoice Amount. Vertical axis is Average Invoice Amount axis. And the Number of Work Orders as an additional dimension of the data is represented in the size of the bubbles. Each bubble is associated with separate Provider. Hovering the mouse pointer over any bubble shows the numbers for corresponding Provider.| Info |
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Both voided work orders and work orders with an empty Status are excluded..
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Both voided work orders and work orders with an empty Status are excluded. |
Each bubble represents a Provider — the more Work Orders for that Provider, the larger the size of the bubble. Hovering over a bubble lists the Total Invoice Amount for that Provider, the Provider name, the Average Invoice Amount, and the total Work Order Count. Clicking the bubble allows you to explore all underlying data, or filter by Trade, District, or Asset.
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Feedback Report
pie chart displaying the Number of Work Orders by the Feedback Result. Only WOs with 'Completed' or 'Invoiced' Status and empty or 'Confirmed' Extended Status are included.
Hovering the mouse pointer over the chart opens Number of Work Orders for corresponding WO Feedback Result.
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Top 10 Providers by Total Invoice Amount
table displaying total Number of Work Order, total Number of Invoices, Average Invoice Amount, Average Full Resolution Time (Days) (WO Completiondate - WO Calldate), Average Hours on Site, Total Invoice Amount and Average Time to Invoice (Days) (Invoice Posteddate - WO Completiondate) for top 10 Providers by Total Invoice Amount. WOs in 'TRN-EXCLUDE', 'VOID' and empty Status are excluded.
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Both voided work orders and work orders with an empty Status are excluded. |
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Service Levels by Trade - Top 10 by WO Count
able displaying Average Full Resolution Time (Days) (WO Completiondate - WO Calldate) and Average Hours on Site for top 10 Trades by the Number of Work Orders.
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Both voided work orders and work orders with an empty Status are excluded. |
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Invoice Analysis by Trade - Top 10 Trades by count of invoices
table displaying Average Invoice Amount, total Number of Invoices and total Invoice Amount for top 10 Trades by total Invoice Amount.
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Voided work orders are excluded. |
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