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The Service Providers Analysis tab gives you a view of your facilities spend by Provider. Across your active providers, you can analyze invoice amounts, feedback, service levels, and trades over the past 365 days, by default. Use the all-inclusive filters along the top of the report to change the date range, or to focus on specific Trades, Categories, and/or Providers.

In this dashboard you will see:

  • Count of Active Providers
  • Provider Analysis - Top 10 by Total Invoice Amount
  • Feedback Report 
  • Top 10 Providers by Total Invoice Amount
  • Service Levels by Trade - Top 10 by WO Count
  • Invoice Analysis by Trade - Top 10 Trades by count of invoices

You can download the data and email reports to recipients.

Count of Active Providers

This visualization displays the Number of Providers have been worked with during selected date range.

Provider Analysis - Top 10 by Total Invoice Amount

bubble chart displaying three dimensions of data: Invoice Amount, Average Invoice Amount and Number of Work Orders by Provider (top 10 Providers by total Invoice Amount). Horizontal axis reflects Invoice Amount. Vertical axis is Average Invoice Amount axis. And the Number of Work Orders as an additional dimension of the data is represented in the size of the bubbles. Each bubble is associated with separate Provider.  Hovering the mouse pointer over any bubble shows the numbers for corresponding Provider.

Info

Both voided work orders and work orders with an empty Status are excluded.

Feedback Report 

pie chart displaying the Number of Work Orders by the Feedback Result. Only WOs with 'Completed' or 'Invoiced' Status and empty or 'Confirmed' Extended Status are included.

Hovering the mouse pointer over the chart opens Number of Work Orders for corresponding WO Feedback Result.

Top 10 Providers by Total Invoice Amount

table displaying total Number of Work Order, total Number of Invoices, Average Invoice Amount, Average Full Resolution Time (Days) (WO Completiondate - WO Calldate), Average Hours on Site, Total Invoice Amount and Average Time to Invoice (Days) (Invoice Posteddate - WO Completiondate) for top 10 Providers by Total Invoice Amount. WOs in 'TRN-EXCLUDE', 'VOID' and empty Status are excluded.

Info

Both voided work orders and work orders with an empty Status are excluded.

Service Levels by Trade - Top 10 by WO Count

able displaying Average Full Resolution Time (Days) (WO Completiondate - WO Calldate) and Average Hours on Site for top 10 Trades by the Number of Work Orders.

Info

Both voided work orders and work orders with an empty Status are excluded.

Invoice Analysis by Trade - Top 10 Trades by count of invoices

table displaying Average Invoice Amount, total Number of Invoices and total Invoice Amount for top 10 Trades by total Invoice Amount. 

Info

Voided work orders are excluded.



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